Technical information

Ordering Guide
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6. Cisco Emergency Responder 8.6
6.1 Cisco Emergency Responder Release 8.6 Highlights
Pricing and ordering for Cisco Emergency Responder 8.6 are similar to Cisco Emergency Responder 8.0 and 8.5, but
have changed significantly from earlier releases. Cisco Emergency Responder 8.6 server software and user licenses
are ordered together as part of a configurable product part number. Cisco Emergency Responder 8.6 is priced only
according to the number of users supported. There is no additional pricing for Cisco Emergency Responder 8.6
server software and no dependence on the class of hardware server on which it will be installed.
6.2 New Systems
Orders for new deployments of Cisco Emergency Responder 8.6 should follow these steps:
1. Determine the number of Cisco Emergency Responder user licenses to order.
2. Determine the number of Cisco Emergency Responder 8.6 software servers to order.
3. Order Cisco Emergency Responder user licenses and Cisco Emergency Responder 8.6 software servers
together
4. Select and order separately appropriate Media Convergence Servers or Unified Computing System platforms
(optional)
Each of these steps is described in more detail below. Product part numbers and prices are included for your
reference. Corresponding product part numbers and prices for Cisco Unified Communications Software Subscription
are also included.
Cisco Unified Communications Software Subscription purchased together with the Cisco Emergency Responder is
highly recommended. Refer to the UCSS section of this guide for a complete list of corresponding product part
numbers and prices. UCSS is a subscription product that entitles customers to major software version upgrades
when linked to an active Cisco Unified Essential Operate Services (ESW) service contract. Customers who purchase
UCSS receive major software version upgrades at no additional charge for the duration of the subscription.
1. Determine the number of Cisco Emergency Responder user licenses to order.
Each Cisco Emergency Responder 8.6 server or redundant pair must be licensed separately. One Cisco Emergency
Responder user license corresponds to one device. Cisco Emergency Responder user licenses are required for all
types of devices capable of placing emergency calls, including wired IP phones, wireless IP phones, software
telephony clients, and analog gateway FXS ports. Cisco Emergency Responder user licenses are shared by both
Cisco Emergency Responder 8.6 servers in a redundant pair. There is no need to order duplicate Cisco Emergency
Responder user licenses.
2. Determine the number of Cisco Emergency Responder 8.6 software servers to order.
For redundancy and increased availability, two Cisco Emergency Responder 8.6 software servers are highly
recommended for each Cisco Unified Communications Manager cluster to be supported. For redundant deployments,
order two Cisco Emergency Responder software servers. Software licensing will be provided only for the number of
software servers ordered.
Nonredundant deployments are also supported with one Cisco Emergency Responder 8.6 software server for each
Cisco Unified Communications Manager cluster. For nonredundant deployments, order one Cisco Emergency
Responder software server.
One Cisco Emergency Responder 8.6 software server or a redundant pair of servers can support multiple Cisco
Unified Communications Manager clusters under the following conditions: