Technical information

Ordering Guide
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Configure all of the above with an appropriate power cord selection. Media kits only ship with appliance SKUs.
Separate SKUs for software licensing are required to actually activate and run the UC applications.
If the wrong hardware SKU is ordered (e.g. a –CMB2 instead of a –CMC2), contact [e-mail] to get the
order changed. Alternatively, if customer has UCSS, they can get the correct software via Product Upgrade Tool or
Voice Software Center on Cisco.com.
3. Order any onsite spares, if desired.
Some customers wish to supplement Cisco SmartNet with an onsite spare MCS 7800. Customers should order a
“bare-metal” MCS SKU from Table 32 above for this. Note that attempting to transfer UC software licenses to this
spare machine will require a “re-hosting” of license keys. Configure with the appropriate power cord.
3. Order any hardware add-ons, if desired or needed.
If customers want to make any of the following hardware add-ons, see section 5.3 below.
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Add Hardware Security Key for Cisco Unified Communications Manager
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Add External tape drives for backups
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Add Hardware to support Cisco Unified Communications Manager Music On Hold (MoH) feature with an
external audio source
●
Add Memory, subject to UC application support policy
●
Add Hard Drives, subject to UC application support policy
●
Use the server vendor’s service processor, subject to UC application support policy
5.3 Component Changes on Existing Hardware
In this Scenario, either the hardware is a new purchase or it is existing hardware where the installed software version
will not change. If you intend to upgrade your software at the same time as you are making any of these hardware
changes, see the Ordering Guide for your software to see if any prerequisite or additional steps are required.
This section covers the following hardware changes:
a. Hardware Security Key for Cisco Unified Communications Manager
b. External tape drives for backups
c. Hardware to support Cisco Unified Communications Manager Music On Hold (MoH) feature with an
external audio source
d. Supported spare, add, or upgrade/replace Memory
e. Supported spare, add, or upgrade/replace Hard Drives
f. Replace Rail Kits, or purchase Rail Kits not included with a purchased server
g. Replace or spare a Fan module
h. Replace or spare a Power Supply
i. Power Cords
j. Service Processors
k. SMDI Cables
They are described in more detail below.