Technical information
Ordering Guide
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential/Proprietary—Pricing for illustration purposes only. Pricing subject to change. Page 2 of 93
Pricing Inquires
For further information, questions, and comments please email the appropriate contact from the list below:
Field and Channel Partner Forum at http://www.myciscocommunity.com
Cisco
®
Unified Communications Manager, Cisco Unified Communications Manager Session Management Edition,
Cisco Intercompany Media Engine - ucmanager-pm-team@cisco.com
Cisco Unified Computing System
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Pricing, Ordering, Roadmap questions (internal only): ask-uc-on-ucs@cisco.com, ask-ucs-pm@cisco.com
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Technical questions (internal only): ask-ucs-tme@cisco.com
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See also partner community: https://www.myciscocommunity.com/community/partner/collaboration/uc/servers
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See also Partner Central : http://www.cisco.com/web/partners/sell/technology/ipc/servers_os_virt_for_uc.html
Cisco 7800 Series Media Convergence Servers
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Internal Pricing, Ordering, Roadmap questions: mcs-pm-team@cisco.com
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Internal Fulfillment, Technical questions: mcs-team@cisco.com
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See also partner community: https://www.myciscocommunity.com/community/partner/collaboration/uc/servers
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See also Partner Central : http://www.cisco.com/web/partners/sell/technology/ipc/servers_os_virt_for_uc.html
Cisco Emergency Responder - er-pm-team@cisco.com
Cisco Enterprise/Business/Department Attendant Console - ipphone-pm-team@cisco.com
Cisco Unified Workspace Licensing (UWL) - cuwl-support@cisco.com
Cisco User Connect Licensing (UCL)
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Cisco internal and Partner support via community at
https://www.myciscocommunity.com/community/partner/collaboration/licensing
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User Licensing Sales Guide for Partners:
http://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloa
ds/cucl_cuwl_sale s _ int er ac tiv e.p d f
ContentsPricing Inquires ............................................................................................................................................2<
1. Introduction ...............................................................................................................................................................4<
1.1 Purpose, Audience, and Scope............................................................................................................................4<
1.2 Ordering and Quoting Tools.................................................................................................................................6<
1.3 Orderability and First Customer Shipment (FCS) ................................................................................................9<
1.4 Cisco Unified Workspace Licensing...................................................................................................................10<
1.5 Change History ..................................................................................................................................................10<
2. Tips for Using This Ordering Guide ......................................................................................................................12<
2.1 Tips for Cisco Unified Communications Manager and Cisco MCS 7800...........................................................12<
2.2 Managing Transactions, Fulfillment, and Delivery .............................................................................................12<
3. Cisco Unified Communications Manager and Cisco Intercompany Media Engine ..........................................15<
3.1 Upgrades and Migrations ...................................................................................................................................27<
3.2 Cisco Unified Communications Manager Upgrades for Cisco TelePresence or Video-Only Deployments.......35<
3.3 Add-on Users .....................................................................................................................................................36<
3.4 Non-Production Systems (NPS).........................................................................................................................37<
4. Cisco Unified Computing System (“UC on UCS”) ...............................................................................................39<
4.1 General Information ...........................................................................................................................................39<
4.2 New Systems .....................................................................................................................................................41<
4.3 Component Changes on Existing Hardware ......................................................................................................53<