Technical information

Ordering Guide

Each of these steps is described in more detail below. Product part numbers and prices are included for your

reference.

User Connect Licenses can be combined with Cisco Unified Workspace Licenses (UWL) on the same cluster. If they

are combined, however, UCSS must be ordered for all users on that cluster. User Connect Licenses may not be

added to an existing Cisco UWL cluster without the required UCSS for the new users.

Cisco Unified Communications Software Subscription is recommended with a new a-la-carte production system.

Refer to the UCSS section of this guide for corresponding product part numbers and prices. UCSS is a subscription

product that entitles customers to major software version upgrades when linked to an active Cisco Unified Essential

Operate Services (ESW) service contract. Customers who purchase UCSS receive major software version upgrades

at no additional charge for the duration of the subscription.

Factory Installation: In general, newly purchased Cisco Unified Communications Manager and Cisco Intercompany

Media Engine appliances ship with a factory install of the latest maintenance release or rebuild. For example, at First

Customer Shipment of Version 8.5(1) of either product, all ordered DVDs and factory-installed Cisco MCS 7800

appliances will ship with 8.6(1), but later they may ship with 8.6(1b), 8.6(2), etc. Cisco Software Center will continue

to provide download files for earlier releases.

Starter Licenses: A production fresh install of Version 6.0 or higher is out-of-the-box licensed for 1 node and 50

DLUs. A nonproduction NFR or LAB fresh install of Version 7.0 or later has a starter license of 3 nodes and 150

DLUs. Starter licenses are not available after any kind of software upgrade. See the Cisco Unified Communications

System Guide for more details about licensing.

Note: Any VMware installation of Cisco Unified Communications Manager also has a starter license of 3 nodes

and 150 DLUs, but Cisco does not provide any support for a VMware deployment for customer/partner production or

lab use for versions prior to 8.0. Production support for VMware installations of Cisco Unified Communications

Manager on Version 8.0 and greater are limited to installations to Cisco Unified Computing System (UCS) hardware

only. No additional licenses can be added to the starter license in a VMware installation.

When Migrating from Versions 3.3 - 4.3 to 6.0/7.0, ensure that you have all devices configured and licenses loaded

prior to upgrading so you can get the proper number of DLUs.

Promotional Products: Certain versions ship with free promotional licenses, such as for Cisco Unified Presence,

Cisco Unified Contact Center Express Edition, Cisco Unified Operations Manager, or others. These orders are for

licenses only, and the products may not be installed co-resident with Cisco Unified Communications Manager; their

own server is required. They also may not be upgraded if the Cisco Unified Communications Manager is upgraded;

they must be purchased first. Consult the product manager of those products for more details.

Cisco Unified Communications Manager versions not shown below are End of Sale at the time of this writing, and are

no longer available for purchase either for a new deployment or for expansion of an existing deployment.

For customers who are migrating from Cisco Unified Communications Manager Business Edition to Cisco Unified

Communications Manager, see the Ordering Guide for Cisco Unified Communications Manager Business Edition for

instructions.

Cisco Intercompany Media Engine is a feature of Cisco Unified Communications Manager and Cisco Unified

Communications Manager Session Management Edition, and thus the ordering of UCL will also include steps to

select the right platform to run the Cisco IME feature.

User Connect Licensing Ordering Instructions

Step 1. In the Dynamic Configuration Tool (DCT), start with the “top-level” part number matching the Cisco Unified

Communications Manager version you want (Table 2).