Technical information
Ordering Guide
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Sound card
17-in. monitor (highly recommended)
Windows Small Fonts
Windows Vista Professional plus SP2 (32 bit) or Windows XP Professional with SP2
Server Requirements for the Cisco Unified Department Attendant Console
The server software for the Cisco Unified Department Attendant Console can be installed to a dedicated hardware
server or can be loaded on a desktop PC running Windows 2003 Server or Windows 2008 server. If the dedicated
hardware server approach is used, up to 5 departments, each with 150 Cisco Unified IP phones and 2 operator
clients, can be supported with a single PC server. For mission-critical installations, a dedicated hardware server is
recommended because shutting off the PC server will cause the Cisco Unified Department Attendant Console to lose
Cisco Unified Communications Manager connectivity. Table 50 lists the minimum hardware server requirements.
Table 51. Server Requirements for Cisco Unified Department Attendant Console
Cisco Unified Department Attendant
Console Server
Pentium IV 2.2 GHz or better
2-GB RAM
80-GB hard disk drive
100/1000 network card
CD-ROM/DVD drive
SVGA (1024 x 768) display card with correct drivers
Windows 2003 Server with SP2 running Windows English Regional settings; Windows 2008 Server is
also supported
.Net Framework 3.5**
MS SQL Server 2008 (Express)*
Internet Information Service (IIS) 6.0 (or later)**
* Note: The Cisco Unified Business Attendant Console Server installation installs these applications
automatically. If MS SQL Express 2008 is installed manually, it must be installed as the Default instance
for the attendant console to function. Cisco Unified Business and Cisco Unified Department Attendant
applications will not work with a Named instance of SQLExpress.
** Note: IIS is installed separately to the Cisco Unified Business Attendant Console Server Installation,
and the ASP.NET component must be enabled and installed. This process is done through the
Add/Remove Windows Component > Applications Server and Details.
Client Requirements for Department Attendant Console
The Department Administrator (operator client) for the Cisco Unified Department Attendant Console requires the PC
specifications listed in Table 51. Cisco Unified Department Attendant Console client software can be installed on
many PCs throughout a department, but only two operators can be licensed per department.
Table 52. Client Requirements for Department Attendant Console
Cisco Unified Business Attendant
Console Client
Pentium IV Entry Level Specification
1-GB RAM
3-GB available hard disk drive
100 network card
CD-ROM/DVD drive
SVGA (1024 x 768) display card with correct drivers
Sound card
17-in. monitor (highly recommended)
Windows Small Fonts
Windows Vista Professional plus SP2 (32 bit) or Windows XP Professional with SP2
7.6 Non-Production Systems (NPS), Also Known As “Not For Resale” (NFR)
Demonstration software can be downloaded at no cost for 60 days at: http://www.cisco.com/go/ac.