Technical information

Ordering Guide

2. Input “CUD-ATT-CON=” in the Dynamic Configuration Tool to begin the configuration.

3. When the Configuration Tool appears, click the gray “Select Options” tab.

4. Then click the text entitled “Cisco Unified Department Attendant Console options,” which is located on the left

side of the Configuration Tool below text “STEP 1: Select Item Category”.

5. On the right side of the Configuration tool, under “STEP 2: Choose Options and Select Desired Quantity Below,”

select from 1 to 10 Cisco Unified Department Attendant Consoles.

Note: To configure more than one department on a server, each preceding department must have two operators

licensed. For example, to configure two departments, the first department must have two operators licensed before

the second department is configurable.

6. Click the blue “Check Configuration” and “Save Configuration” boxes.

7. If UCSS is required please see Table 45 for ordering examples or Section 7 for the complete list of

corresponding product numbers and prices.

7.2 Add-ons

Add-ons are not applicable for these products.

7.3 Upgrades

Upgrades are not applicable for these products.

7.4 Migrations

Migrations are not applicable for these products.

7.5 Platforms for Servers/Clients

Table 46 lists the hardware and operating system requirements for software servers and clients.

Server Requirements for the Cisco Unified Enterprise Attendant Console

The server software for the Cisco Unified Enterprise Attendant Console must be installed to a dedicated Windows

hardware server.

Table 47. Hardware and Operating System Requirements for Software Servers and Clients

Cisco Unified Enterprise Attendant

Console Server

Pentium IV 2.2 GHz or better

2-GB RAM

80-GB hard disk drive

100/1000 network card

CD-ROM/DVD drive

SVGA (1024 x 768) display card with correct drivers

Windows 2003 Server with SP2 running Windows English Regional settings; Windows 2008 Server is

also supported

.Net Framework 3.5**

MS SQL Server 2008 (Express)*

Internet Information Service (IIS) 6.0 (or later)**

* Note: The Cisco Unified Business Attendant Console Server installation installs these applications

automatically. If MS SQL Express 2008 is installed manually, it must be installed as the Default instance

for the attendant console to function. Cisco Unified Business and Cisco Unified Department Attendant

applications will not work with a Named instance of SQLExpress.

** Note: IIS is installed separately to the Cisco Unified Business Attendant Console Server Installation,

and the ASP.NET component must be enabled and installed. This process is done through the

Add/Remove Windows Component > Applications Server and Details.