Technical information

Ordering Guide
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In this case, customers must order equal quantities of Cisco Emergency Responder user licenses and the
corresponding UCSS for 3 (or 5) years.
6.4.3 Upgrades without UCSS
Customers not adding UCSS and upgrading to Cisco Emergency Responder 8.5 from Cisco Emergency Responder
2.0, Cisco Emergency Responder 7.0, or Cisco Emergency Responder 7.1 may order the desired quantity of Cisco
Emergency Responder user licenses and Cisco Emergency Responder 8.5 server software from Table 48.
Direct upgrades from Cisco Emergency Responder 1.3 to Cisco Emergency Responder 8.5 are not supported.
Customers must first complete an upgrade to Cisco Emergency Responder 2.0, Cisco Emergency Responder 7.0, or
Cisco Emergency Responder 7.1. See the previous versions of this Ordering Guide for information on upgrades to
versions of Cisco Emergency Responder earlier than 8.0.
Cisco Unified Communications Software Subscription purchased together with the Cisco Emergency Responder
upgrade is highly recommended. Refer to the UCSS section of this guide for a complete list of corresponding product
part numbers and prices. Table 44 provides examples of UCSS product numbers and prices that correspond with
Cisco Emergency Responder.
Table 44. Cisco Emergency Responder Product Part Numbers for Upgrades
Product Number
Description
List Price
($US)
UCSS Product
Number (3
Year)
UCSS List
Price ($US) (3
Year)
EMRGNCY-RSPNDR
Cisco Emergency Responder Top Level
$0
UCSS-ER
$0
ER-USR-LIC-10-UPG
Cisco Emergency Responder 10 User License Upgrade
$100
UCSS-ER-3-10
$42
ER80-SW-U27-K9
Cisco Emergency Responder 8.0 Server Software Upgrade
2.0, 7.0 or 7.1
$0
ER80-SW-U80-K9
Cisco Emergency Responder 8.0 Server Software Upgrade
8.0
$0
6.5 Non-Production Systems (NPS), Also Known As “Not For Resale” (NFR)
Cisco Emergency Responder user licenses for 100 users and Cisco Emergency Responder 8.5 server software are
included in the Cisco Unified Communications System 8.0 Not For Resale (NFR) (Table 45). No Cisco Emergency
Responder 8.5 NFR is available separately.
Table 45. Cisco Emergency Responder 8.0 Not For Resale
Product Number
Description
List Price ($US)
UCSS Orderable?
UC-8.5-K9-NFR
Cisco Unified Communications 8.0 Not For Resale Top Level
$275
No