Technical information

Ordering Guide
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c. Hardware for Music on Hold
This section concerns you only if you require an external audio/music source for the Cisco Unified Communications
Manager Music On Hold (MOH) feature. Cisco Unified Communications Manager uses an external USB-to-audio
dongle for audio connectivity to external sources.
Cisco Unified Communications Manager on the Cisco MCS 7835-1000, MCS 7835-1266, and MCS 7845-1400 used
to certify (but not resell) the AOpen AW-840 PCI sound card. This sound card is no longer supported by Cisco.
For Cisco Unified CallManager 3.0 and 4.0 on older servers, Cisco used to certify (but not resell) the Griffin iMic USB
Audio Interface with IPT OS 2000.2.7 or higher and the Telex Communications P-800 USB Digital Audio Converter
with IPT OS 2000.2.5 or later. Both of these devices are End of Life so are no longer available. Cisco now sells a new
USB-to-audio dongle device with the SKU in Table 34.
Existing Cisco Unified CallManager 3.0 and 4.0 customers with Griffin or Telex devices already deployed may
upgrade to 4.3 and keep using these devices until they upgrade to 5.0 or later, when they must replace with the SKU
given in Table 34.
New purchases of Cisco Unified CallManager 4.3 or later must order the SKU given in Table 34.
The SKU also applies to Software-only customers, who must remember to retain the device if their server is ever
returned to or replaced by their hardware provider.
Note that this device uses “S/PDIF 2.5mm plug-in jacks” for physical connection to the audio source.
Table 35. Hardware for Music On Hold
Product Number
Description
List Price ($US)
MOH-USB-AUDIO=
Music On Hold USB Adapter
$99
For customers upgrading to Cisco Unified CallManager 4.3 and want to keep their Griffin or Telex devices, Table 35
gives the hardware compatibility:
Table 36. Griffin iMic and Telex Communications P-800 Compatibility with Cisco MCS 7800
Supported with Griffin iMic
Supported with Telex P-800
MCS-7815-I1-IPC1
MCS-7815-I1-IPC3
MCS-7815-I2-IPC1
MCS-7816-H3-IPC1
MCS-7816-I3-IPC1
MCS-7825-H1-IPC1
MCS-7825-H2-IPC1
MCS-7825-H2-IPC2
MCS-7825-I1-IPC1
MCS-7825-I2-IPC1
MCS-7825-I2-IPC2
MCS-7825-H3-IPC1
MCS-7825-I3-IPC1
MCS-7835-H1-IPC1
MCS-7835-I1-IPC1
MCS-7835-H2-IPC1
MCS-7835-I2-IPC1
MCS-7845-H1-IPC1
MCS-7845-I1-IPC1
MCS-7845-H2-IPC1
MCS-7845-I2-IPC1
MCS-7815-I-3.0-IPC1
MCS-7815-I1-IPC1
MCS-7825-H-2.2-EVV1
MCS-7825-H-3.0-IPC1
MCS-7825-I-3.0-IPC1
MCS-7825-H1-IPC1
MCS-7825-I1-IPC1
MCS 7835-1266
MCS-7835-H-2.4-EVV1
MCS-7835-H-3.0-IPC1
MCS-7835-H1-IPC1
MCS-7835-I-2.4-EVV1
MCS-7835-I-3.0-IPC1
MCS-7835-I1-IPC1
MCS-7845-H-2.4-EVV1
MCS-7845-H-3.0-IPC1
MCS-7845-H1-IPC1
MCS-7845-I-IPC1