Technical information
Ordering Guide
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Contents
Pricing Inquires ..........................................................................................................................................................2
1. Introduction ...............................................................................................................................................................4
1.1 Purpose, Audience, and Scope............................................................................................................................4
1.2 Ordering and Quoting Tools.................................................................................................................................6
1.3 Orderability and First Customer Shipment (FCS) ................................................................................................9
1.4 Cisco Unified Workspace Licensing...................................................................................................................10
1.5 Change History ..................................................................................................................................................10
2. Tips for Using This Ordering Guide ......................................................................................................................12
2.1 Tips for Cisco Unified Communications Manager and Cisco MCS 7800...........................................................12
2.2 Managing Transactions, Fulfillment, and Delivery .............................................................................................12
3. Cisco Unified Communications Manager .............................................................................................................15
3.1 Upgrades and Migrations ...................................................................................................................................26
3.2 Cisco Unified Communications Manager Upgrades for Cisco TelePresence or Video-Only Deployments.......34
3.3 Add-on Users .....................................................................................................................................................35
3.4 Non-Production Systems (NPS).........................................................................................................................36
4. Cisco Unified Computing System (“UC on UCS”) ...............................................................................................38
4.1 General Information ...........................................................................................................................................38
4.2 New Systems .....................................................................................................................................................40
4.3 Component Changes on Existing Hardware ...................................................................................................... 50
5. Cisco MCS 7800 Media Convergence Servers .....................................................................................................53
5.1 General Information ...........................................................................................................................................53
5.2 New Hardware ...................................................................................................................................................56
5.3 Component Changes on Existing Hardware ...................................................................................................... 59
5.4 Server Migrations ...............................................................................................................................................64
6. Cisco Emergency Responder 8.0 ..........................................................................................................................65
6.1 Cisco Emergency Responder Release 8.0 Highlights .......................................................................................65
6.2 New Systems .....................................................................................................................................................65
6.3 Additional User Licenses....................................................................................................................................67
6.4 Upgrades............................................................................................................................................................67
6.5 Non-Production Systems (NPS), Also Known As “Not For Resale” (NFR) ........................................................68
7. Cisco Unified Enterprise, Business, & Department Attendant Consoles..........................................................69
7.1 New Systems .....................................................................................................................................................69
7.2 Add-ons..............................................................................................................................................................70
7.3 Upgrades............................................................................................................................................................70
7.4 Migrations...........................................................................................................................................................70
7.5 Platforms for Servers/Clients .............................................................................................................................70
7.6 Non-Production Systems (NPS), Also Known As “Not For Resale” (NFR) ........................................................ 72
8. Cisco Unified Communications Manager Session Management Edition ..........................................................73
8.1 New Systems .....................................................................................................................................................73
8.2 Upgrades and Migrations ...................................................................................................................................74
8.3 Add-ons..............................................................................................................................................................76
8.4 Non-production Systems....................................................................................................................................76
9. Cisco Unified Communications Software Subscription (UCSS) ........................................................................77
9.1 Cisco Unified Communications Manager UCSS ................................................................................................78
9.2 Cisco MCS 7800 Media Convergence Servers..................................................................................................78
9.3 Cisco Emergency Responder UCSS .................................................................................................................83
9.4 Cisco Enterprise, Business, & Department Attendant Consoles UCSS.............................................................83
9.5 Cisco Unified Communications Manager Session Management Edition UCSS ................................................84
10. Cisco Services ......................................................................................................................................................86
10.1 Cisco Unified Communications Services .........................................................................................................86
10.2 Cisco Unified Communications Services - Tools for Quoting and Ordering.....................................................86
11. Cisco Capital Financing .......................................................................................................................................87
11.1 Removing Sales Barriers: ................................................................................................................................87
11.2 Tips for Taking Advantage of Financing to Accelerate and Close More Business:..........................................87
11.3 For More Information About Cisco Capital Financing, Visit:.............................................................................87