Technical information

Ordering Guide
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Cisco Unified Communications Manager release introduction is event-based, not time-based. IPCBU targets
approximately 18 months between major releases (e.g., 6.0 vs. 7.0) and a minor release (e.g., 6.1, 7.1)
approximately 6 months after FCS of the major release (e.g., 6.0, 7.0). End of Sale of a Major Release is
indexed to FCS of the Minor Release (e.g., End of Sale of 6.0 indexed to FCS of 6.1). End of Sale of Minor
releases is indexed to FCS of the designated replacement release (e.g., End of Sale of 5.1 was indexed to
FCS of 6.0 and 7.0). All dates and frequencies may be sooner or later than these targets based on needs of
customers and the business.
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A Major or Minor Release End-of-Software-Maintenance date (also called End of Engineering) is typically 1
year after End of Sale of Software Release FCS. At this point no more security updates, bug fixes, or new
hardware enablement is performed for that release. For Windows releases, this policy also means no more
security updates, bug fixes, or new hardware enablement on the Windows 2000 or Windows 2003 IP
Telephony OS.
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End of Support for a major or minor release is typically 3 years after software release End of Sale, or 2 years
after software release End of Software Maintenance.
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All of these timeframes should be considered as targets when planning. Actual dates will vary because of
needs of customers and the business.
New Systems for Production
This section covers greenfield deployments, or expansion of an existing deployment by adding cluster node(s).
To include Unified Communications Software Subscription (UCSS) with an order, see the UCSS section of this
ordering guide as well as http://www.cisco.com/web/partners/sell/technology/ipc/integrated-
solutions/Unified_Communications_Software_Subscription.html.
To order the Cisco Unified Workspace Licensing portion of your new production system order, do the following:
Follow the instructions in the “Ordering Guide for Cisco Unified Workspace Licensing”:
http://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/cuwl_ordering_guide.
pdf.
Server or appliance hardware to run this software must be purchased separately. Please see this ordering
guide’s chapters on “UC on UCS” and “MCS 7800”.
Alternatively, if you want to use User Connect Licensing, the other option for ordering Cisco Unified
Communications Manager 7.1(5) or 8.5(1), do the following:
In the Dynamic Configuration Tool, start with the “top-level” part number CUCM-USR-LIC.
Determine appropriate number of user licenses according to tables below. There is a minimum order quantity of fifty
(50) Enhanced or Basic IP Users for User Connect Licensing. User Connect Licensing for the following categories of
users are added at this step:
a. IP Users (Enhanced or Basic)
b. Essential Users (also Application-Only Users)
c. Public-Space Users
d. Mobility Users (Unified Mobility, aka Mobile Connect, also known as Single Number Reach (SNR))
e. Video Users
Select Call-Control Options
Add appropriate UCSS options per user. UCSS is strongly encouraged with User Connect Licensing. A-la-carte
upgrade options have changed significantly with User Connect Licensing.