Datasheet

Data Sheet
© 2008 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. Page 1 of 5
Cisco Emergency Responder 7.0
Cisco
®
Unified Communications Solutions unify voice, video, data, and mobile
applications on fixed and mobile networks, enabling easy collaboration every time from
any workspace.
Product Overview
Cisco Emergency Responder 7.0 is a software appliance that enhances emergency calling from
Cisco Unified Communications Manager. It helps assure that Cisco Unified Communications
Manager sends emergency calls to the appropriate Public Safety Answering Point (PSAP) for the
caller's location, and that the PSAP can identify the caller's location and, if necessary, return the
call. Cisco Emergency Responder can also notify customer security personnel of an emergency
call in progress and the caller's location.
Cisco Emergency Responder helps Cisco Unified Communications Manager customers comply
more effectively with their legal or regulatory obligations and reduce their risk of liability related to
emergency calls.
Features and Benefits
Table 1 summarizes the features and benefits of Cisco Emergency Responder 7.0.
Table 1. Cisco Emergency Responder 7.0 Features and Benefits
Feature Benefit
Automatic location of IP phones by MAC
or IP address
Eliminates the need for administrators to update location when an IP phone
is relocated
Emergency calls routed by location
Routes calls to a PSTN gateway capable of reaching the responsible PSAP
for the caller’s location
Identification of caller location to PSAPs
by Emergency Location Identification
Numbers (ELINs)
Eliminates the need to update the Automatic Location Information (ALI)
database when an IP phone is relocated
Integration with Intrado V9-1-1 Service
Centralizes and automates the initial administration of ELINs and
Emergency Response Locations (ERLs) for on-premises users, especially
for customers with many sites in regions served by different local exchange
carriers (LECs)
Facilitates emergency call completion with user-entered location information
for off-premises users such as teleworkers, irrespective of their proximity to
the customer premises
Emergency callback to ELINs
Facilitates PSAP callback to reach the most recent callers from each
location, including callers from stations without direct-inward-dialing (DID)
numbers
Emergency call alerting by voice, web,
and email
Helps onsite security to assist emergency callers immediately, and to direct
fire, police, or ambulance services when they arrive
Software appliance
Simplifies software installation and upgrade
Enhances system security and stability

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