Specifications

57
Channelized and Electrical Interface Line Card Installation and Configuration
78-16417-02
Configuring and Troubleshooting Line Card Interfaces
• Console Logs and Syslog Information—This information is crucial if multiple symptoms are
occurring. If the router is configured to send logs to a Syslog server, you may see some information
on what has occurred. For console logs, it is best to be directly connected to the router on the console
port with logging enabled.
• Additional Data—The show tech-support command is a compilation of many different commands,
including show version, show running-config, and show stacks. This information is required when
working on issues with the Cisco Technical Assistance Center (TAC).
Note It is important to collect the show tech-support data before doing a reload or power cycle. Failure to do
so can cause all information about the problem to be lost.
Note Output from these commands will vary slightly depending on which line card you are using, but the basic
information will be the same.
Output Examples
The following are examples of system output that you may see if your Cisco 12000 Series Router line
card fails. Key data in the output is underlined.
• show context summary Output
• show logging Output
• show diag slot Output
• show context slot Output
show context summary Output
Router# show context summary
CRASH INFO SUMMARY
Slot 0 : 0 crashes
Slot 1 : 1 crashes
1 . crash at 10:36:20 UTC Wed Dec 19 2001
Slot 2 : 0 crashes
Slot 3 : 0 crashes
Slot 4 : 0 crashes
Slot 5 : 0 crashes
Slot 6 : 0 crashes
(remainder of output omitted)
show logging Output
Router# show logging
Syslog logging: enabled (2 messages dropped, 0 messages rate.limited, 0 flushes,
0 overruns)
Console logging: level debugging, 24112 messages logged
Monitor logging: level debugging, 0 messages logged
Buffer logging: level debugging, 24411 messages logged
Logging Exception size (4096 bytes)
Trap logging: level informational, 24452 message lines logged
5d16h: %LCINFO.3.CRASH: Line card in slot 1 crashed
5d16h: %GRP.4.RSTSLOT: Resetting the card in the slot: 1,Event: 38
5d16h: %IPCGRP.3.CMDOP: IPC command 3
5d16h: %CLNS.5.ADJCHANGE: ISIS: Adjacency to malachim2 (GigabitEthernet1/0) Up,
n8 (slot1/0): linecard is disabled