User guide

Help Contents > Displaying system status > Displaying hardware health status

Displaying Hardware Health Status

The Health Status displays information about the hardware components of the ISDN gateway. To access this

information, go to Home > Status > Health.

To reset these values, click Clear. Refer to the table below for assistance in interpreting the information displayed.

Field Field Description Usage Tips

Fans

Voltages

RTC battery

Displays three possible states:

● OK

● Out of spec

● Critical

States indicate both Current Status and Worst

Seen conditions.

● OK: component is functioning properly

● Out of spec: check with your support

provider; component might require

service.

If the Worst Seen column displays "Out or

spec", but Current Status is "OK", monitor the

status regularly to verify that it was only a

temporary condition.

Temperature

Displays three possible states:

● OK

● Out of spec

● Critical

States indicate both Current Status and Worst

Seen conditions.

● OK: temperature of the ISDN gateway

is within the appropriate range

● Out of spec:Check the ambient

temperature (should be less than 34

degrees celsius) and verify that the air

vents are not blocked

● Critical: temperature of ISDN

gateway is too high. An error also

appears in the event log indicating

that the system will shutdown in 60

seconds if the condition persists.

If the Worst Seen column displays "Out or

spec", but Current Status is "OK", monitor the

status regularly to verify that it was only a

temporary condition.