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CHAPTER

1-1

User Guide for Cisco IP Communicator Release 7.0

OL-10863-01

Getting Started with

Cisco IP Communicator

Cisco IP Communicator is a desktop application that turns your computer into a

full-featured Cisco Unified IP Phone, allowing you to place, receive, and

otherwise handle calls. If you install Cisco IP Communicator on a laptop or

portable computer, you can use Cisco IP Communicator (and all of your phone

services and settings) from any location where you can connect to the corporate

network. For example, if you are on a business trip, you can use

Cisco IP Communicator to receive calls and check voice messages while online.

Or, if you are working from home, co-workers can reach you by dialing your work

number.

Cisco IP Communicator works with Cisco Unified Video Advantage, another

desktop application, to enhance your communication experience with video. For

example, you can place a call through Cisco IP Communicator and the available

video is automatically displayed through Cisco Unified Video Advantage.

• Cisco Product Security Overview, page 1-2

• Getting Started Checklist, page 1-2

• Installing Audio Devices Before First Launch, page 1-3

• Installing Cisco IP Communicator on Your Computer, page 1-4

• Launching Cisco IP Communicator, page 1-5

• Using the Audio Tuning Wizard, page 1-6

• Configuring and Registering Cisco IP Communicator, page 1-8

• Testing Cisco IP Communicator, page 1-9

Summary of content (10 pages)

PAGE 1
CH A P T E R 1 Getting Started with Cisco IP Communicator Cisco IP Communicator is a desktop application that turns your computer into a full-featured Cisco Unified IP Phone, allowing you to place, receive, and otherwise handle calls. If you install Cisco IP Communicator on a laptop or portable computer, you can use Cisco IP Communicator (and all of your phone services and settings) from any location where you can connect to the corporate network.
PAGE 2
Chapter 1 Getting Started with Cisco IP Communicator Cisco Product Security Overview Cisco Product Security Overview This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws.
PAGE 3
Chapter 1 Getting Started with Cisco IP Communicator Installing Audio Devices Before First Launch Installing Audio Devices Before First Launch Before installing and launching Cisco IP Communicator for the first time, you should install and configure any audio device (such as sound cards, universal serial bus (USB) handsets, or USB headset) that require drivers.
PAGE 4
Chapter 1 Getting Started with Cisco IP Communicator Installing Cisco IP Communicator on Your Computer Note If you install or insert an audio device that requires a driver (a USB handset, USB headset, or sound card) after launching Cisco IP Communicator, the application does not recognize the device until you relaunch Cisco IP Communicator. Then the Audio Tuning Wizard automatically launches so that you can tune the device.
PAGE 5
Chapter 1 Getting Started with Cisco IP Communicator Launching Cisco IP Communicator Step 5 Click Install in the Ready to Install window. Installation might take a few minutes. Step 6 Click Launch the Program and click Finish to launch Cisco IP Communicator. (In some cases, you are prompted to reboot at this point, and you do not see the Launch the Program check box.
PAGE 6
Chapter 1 Getting Started with Cisco IP Communicator Using the Audio Tuning Wizard In general, you should accept these prompts as soon as possible to maintain the latest version of the product on your computer. However, if you are using Cisco IP Communicator over a remote connection, you might choose to postpone running LocaleDownloader until you are connected locally. (For example, if you are working from home, you might wait until you return to the office.
PAGE 7
Chapter 1 Getting Started with Cisco IP Communicator Using the Audio Tuning Wizard If you... Then.... Notes Just installed Cisco IP Communicator and need to use the Audio Tuning Wizard for the first time Tune each audio device when the Audio Tuning a device is a different task from changing the volume Tuning Wizard appears. setting for a call.
PAGE 8
Chapter 1 Getting Started with Cisco IP Communicator Configuring and Registering Cisco IP Communicator Configuring and Registering Cisco IP Communicator After installing the Cisco IP Communicator application, completing the Audio Tuning Wizard, and viewing the Cisco IP Communicator interface on your desktop, you might need to complete one or more configuration and registration tasks before you can start making calls.
PAGE 9
Chapter 1 Getting Started with Cisco IP Communicator Testing Cisco IP Communicator Task Notes Specify TFTP server addresses Under the guidance of your system administrator, enter TFTP server addresses in Cisco IP Communicator (right-click > Preferences > Network tab > Use these TFTP servers).
PAGE 10
Chapter 1 Getting Started with Cisco IP Communicator Testing Cisco IP Communicator If you need to... Do this... Adjust the volume Adjust the audio mode volume in Cisco IP Communicator. Click the Volume button or press the Page Up/Page Down keys on your keyboard. Use a remote connection If you are using Cisco IP Communicator over a remote connection (for example, on a VPN connection from home or a hotel), enable Optimize for Low Bandwidth (right-click > Preferences > Audio tab).