78-4021167-01 Rev D RNCS Installation and Upgrade Instructions
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Contents About This Guide v Chapter 1 Initial Installation of RNCS Software 1 Introducing the ALOM and ILOM Ports .............................................................................. 2 Logging on to the RNCS Servers ........................................................................................... 3 Connecting to the Console of the RNCS Server................................................................... 9 Install the RNCS Software ................................................
Contents Appendix D Recommended Data Carousel Rate Settings 85 Data Carousel Rate Settings for an RF + IP Configuration .............................................. 86 Data Carousel Rate Settings for an IP-Only Configuration ............................................. 87 Appendix E Enable the TFTP and bootp Services 89 Enabling the TFTP and bootp Services ...............................................................................
About This Guide About This Guide Introduction This guide provides step-by-step instructions for installing and configuring the Remote Network Control Server (RNCS) component of the IPTV Service Delivery System (ISDS). The RNCS is a needed component in a Regional Control System (RCS) that uses the ISDS to manage several remote headends. The RNCS software is contained on a DVD. A technician is needed to insert the RNCS DVD into the RNCS.
About This Guide UNIX and System Expertise Requirements System operators who follow the procedures covered in this guide need the following skills: Advanced knowledge of UNIX. - Experience with the UNIX vi editor. Several times throughout the system upgrade process, system files are edited using the UNIX vi editor. The UNIX vi editor is not intuitive. The instructions provided in this guide are no substitute for an advanced working knowledge of vi. - The ability to review and edit cron files.
About This Guide Document Version This is the third formal release of this document. In addition to minor text and graphic changes, the following table provides the technical changes to this document. Description See Topic Added procedures to back up and restore SNMP configuration data to Chapter 2. See Back Up SNMP Configuration Data (on page 46). See Restore the SNMP Configuration Data (on page 60).
1 Chapter 1 Initial Installation of RNCS Software Introduction This chapter contains procedures for installing RNCS software for the first time on a system. Note: If you are upgrading RNCS software at a site that already supports the RCS feature, go instead to Upgrade of RNCS Software (on page 45). In This Chapter 78-4021167-01 Rev D Introducing the ALOM and ILOM Ports ............................................. 2 Logging on to the RNCS Servers ..........................................
Chapter 1 Initial Installation of RNCS Software Introducing the ALOM and ILOM Ports The Sun Advanced Lights Out Manager (ALOM) and Integrated Lights Out Manager (ILOM) ports are system controllers that allow the servers to be managed and administered from a remote location. Through the ALOM and ILOM ports, you can monitor and control the servers through a serial connection (using the SERIAL MGT port) or an Ethernet connection (using the NET MGT port).
Logging on to the RNCS Servers Logging on to the RNCS Servers These instructions are to be completed at the remote location and assume that the RNCS servers have not yet been configured to serve as remote servers in the RNCS design. Complete the following steps to log on to the RNCS server. 1 Connect a laptop computer to the serial management port of the RNCS server.
Chapter 1 Initial Installation of RNCS Software 5 Type console -f and then press Enter. A message appears that instructs you to type #. to return to the ALOM port. 6 Press Enter again. Results: 7 Control transfers to the console of the RNCS server (rather than the ALOM port). The ok prompt should appear. After completing step 6, did the ok prompt appear, as described? 8 If yes, go to step 8. If no, repeat steps 4 through 6. Type #. (the # key followed by a period).
Logging on to the RNCS Servers 13 Type setsc netsc_ipaddr [IP address] and press Enter. This command establishes the unique IP address of the network management port. Notes: Substitute the IP address of the network management port of the RNCS server for [IP address]. The network administrator can help you determine the IP address. 14 Type setsc netsc_ipnetmask [netmask] and press Enter. This command establishes the netmask of the network management port.
Chapter 1 Initial Installation of RNCS Software 24 Type shownetwork and press Enter. The system displays the configuration settings you just established. 25 Review the settings you established in steps 9 through 24 and choose one of the following options: If the settings are correct, go to step 26. If a setting is incorrect, re-run the appropriate command and then go to step 26. 26 Type console -f and press Enter. A message appears that instructs you how to return to the ALOM port, if needed.
Logging on to the RNCS Servers d To set the Network Mask for the port, type set /SP/network pendingipnetmask= and then press Enter. Note: Replace with the Network Mask for the serial management port. e To configure the port to use SSH, type set /SP/services/ssh state=enabled and then press Enter. f To enable the port, type set /SP/network state=enabled and then press Enter. g To display the current port settings, type show /SP/network and then press Enter.
Chapter 1 Initial Installation of RNCS Software Choices Regarding Installation The RNCS server is now ready for the installation of software. You have the following two options: Connect to the just-configured ALOM/ILOM port by following the instructions in the next procedure, Connecting to the Console of the RNCS Server (on page 9). Note: We recommend that you select this option in order to test the just-configured ALOM/ILOM port.
Connecting to the Console of the RNCS Server Connecting to the Console of the RNCS Server After configuring the ALOM or ILOM port of the RNCS server, you are ready to complete the following steps to connect to the console of the server. 1 2 Choose one of the following options: If you are connecting to the ALOM port of the Sun Fire V445 server, go to step 2. If you are connecting to the ILOM port of the Netra T5220 server, go to step 3.
Chapter 1 Initial Installation of RNCS Software 4 Type console -f and press Enter. Results: 5 A message appears that instructs the user on how to return to the ALOM port. Control of the server is returned to the console, rather than the ALOM port. The ok prompt appears Go to Install the RNCS Software (on page 11). Type start /SP/console and then press Enter. Results: 10 A message appears that instructs the user on how to return to the ILOM port.
Install the RNCS Software Install the RNCS Software Notice to Installation Engineers Be sure that you are using the procedures in this section to install the RNCS software for the first time. If you are upgrading RNCS software at a site that already supports the RCS feature, use the installation procedures in Chapter 2, instead. Installing the RNCS Software for the First Time Now that you have established the correct environment for the RNCS server, you can install the software.
Chapter 1 Initial Installation of RNCS Software 3 Type a number that corresponds to your desired language and then press Enter. Result: The window updates to prompt you to identify the type of terminal you are using. 4 Type the number that corresponds to DEC VT100 and then press Enter. Result: The window updates to display a brief message about the installation process.
Install the RNCS Software 5 Read through the message displayed in step 4 and then press the F2 key. Note: On some systems, the window may also prompt you to press the Esc and 2 keys simultaneously in order to continue. Either method (Esc and 2 keys, or F2 key) will work. Result: The window updates to display another brief informational message. 6 Press the Esc and 2 keys simultaneously.
Chapter 1 Initial Installation of RNCS Software 7 Select Yes and then press the Esc and 2 keys simultaneously. Note: Alternatively, you can press the F2 key. Result: The window updates to prompt you to select the network interface that you want to configure. 8 Select bge0 and then press the Esc and 2 keys simultaneously. Note: If your site uses the Netra T5220 server, select the e1000g0 interface, instead.
Install the RNCS Software 9 Select No and then press the Esc and 2 keys simultaneously. Result: The window updates to prompt you to enter the host name that identifies this system on the network. 10 Type the host name (example, lionn2) and then press the Esc and 2 keys simultaneously. Result: The window updates to prompt you to enter the IP address for the bge0 interface.
Chapter 1 Initial Installation of RNCS Software 11 Type the IP address and then press the Esc and 2 keys simultaneously. Note: If your site uses the Netra T5220 server, enter the IP address for the e1000g0 interface. Result: The window updates to prompt you to specify whether your system is part of a subnet. 12 Select Yes and then press the Esc and 2 keys simultaneously. Result: The window updates to prompt you to specify the netmask for the bge0 interface.
Install the RNCS Software 13 Type the appropriate netmask (for example, 255.255.255.0) and then press the Esc and 2 keys simultaneously. Note: If your site uses the Netra T5220 server, specify the netmask of the e1000g0 interface. Result: The window updates to prompt you to specify whether you want to enable the IPv6 Internet protocol on the interface. 14 Select No and then press the Esc and 2 keys simultaneously. Result: The window updates and prompts you to set the default route for the interface.
Chapter 1 Initial Installation of RNCS Software 15 Select Specify one and then press the Esc and 2 keys simultaneously. Result: The window updates and prompts you to enter the IP address of the default route. 16 Type the Router IP Address for the interface and then press the Esc and 2 keys simultaneously. Result: The window updates and asks that you confirm the network configuration.
Install the RNCS Software 17 Review the configuration and then press the Esc and 2 keys simultaneously. Result: The window updates to prompt you to specify whether your system will use the Kerberos security. Note: If you need to change any configuration parameters, press the Esc and 4 keys simultaneously, and then follow the on-screen instructions to make any changes. 18 Select No and then press the Esc and 2 keys simultaneously.
Chapter 1 Initial Installation of RNCS Software 19 Review the Kerberos configuration and then press the Esc and 2 keys simultaneously. Note: If you need to change the Kerberos configuration, press the Esc and 4 keys simultaneously, and then follow the on-screen instructions to make the change. Result: The window updates to prompt you to select the Name service for your system. 20 Select None and then press the Esc and 2 keys simultaneously.
Install the RNCS Software 22 Select Use the NFSv4 domain derived by the system and press the Esc and 2 keys simultaneously. Note: If you need to change the Name service configuration, press the Esc and 4 keys simultaneously, and then follow the on-screen instructions to make the change. Result: The window updates to prompt you to select your default time zone. 23 Select Americas and then press the Esc and 2 keys simultaneously.
Chapter 1 Initial Installation of RNCS Software 24 Select the appropriate country or region and then press the Esc and 2 keys simultaneously. Result: The window updates to prompt you to select the appropriate time zone. 25 Select the appropriate time zone and then press the Esc and 2 keys simultaneously. Result: The window updates to prompt you to select the appropriate time and date.
Install the RNCS Software 26 Select the default value, if it is correct, or type in the correct values and then press the Esc and 2 keys simultaneously. Result: The window updates to prompt you to confirm the date and time information. 27 Review the date and time information and then press the Esc and 2 keys simultaneously. Note: If you need to change the date and time information, press the Esc and 4 keys simultaneously, and then follow on-screen instructions to make the change.
Chapter 1 Initial Installation of RNCS Software 29 Type the root password a second time and then press the Esc and 2 keys simultaneously. Result: The installation process continues and the console login prompt appears when the installation process has ended. 30 Log on to the RNCS through the console port as root user. 31 Go to Running the create_sysidcfg Script (on page 24).
Attach Mirrors Attach Mirrors In this procedure, you will enable the disk-mirroring function of the server. Complete the following steps to log on to the RNCS server and then to attach the server’s mirrors. Attaching Mirrors Note: It may take up to 20 minutes to complete this process. 1 Log on to the RNCS server as root user, if necessary. 2 Type cd /cdrom/cdrom0/s0/sai/scripts and press Enter. The /cdrom/cdrom0/s0/sai/scripts directory becomes the working directory. 3 Type .
Chapter 1 Initial Installation of RNCS Software Network Configuration Editing the RNCS /etc/hosts File Complete the following steps to update the /etc/hosts file. 1 Log on to the RNCS as root user. 2 Open the /etc/hosts file with a text editor. 3 Verify that the RNCS Headend Control Network entry is accurate. The entry must be the following: .
Network Configuration 11 The /etc/hosts file should look similar to the following example: # # Internet host table # ::1 localhost 127.0.0.1 localhost 172.35.0.1 lionn2 lionn2. 10.253.0.1 dncsatm dncs_host 192.168.64.1 lionn2OM loghost isds_host Editing the /etc/nodename File 1 If necessary, log on to the RNCS as root user. 2 Type cat /etc/nodename and press Enter. The /etc/nodename file opens for inspection.
Chapter 1 Initial Installation of RNCS Software 4 Change or add the RNCS hostname to the file. Note: The hostname should be the same hostname that you entered in step 10 of Install the RNCS Software (on page 11). Example: If your RNCS hostname is lionn2, you should add the following to this file: lionn2 5 Save and close the file. Editing the /etc/defaultrouter File Complete the following steps to update the /etc/defaultrouter File. 1 If necessary, log on to the RNCS as root user.
Network Configuration 4 Change or add the RNCS hostname to the file that contains the name of the RNCS. If other entries exist, separate this new entry from the other entries by using the Tab key. Note: The hostname should be the same hostname that you entered in step 10 of Install the RNCS Software (on page 11).
Chapter 1 Initial Installation of RNCS Software Enabling TFTP and bootp Services Note: Do not execute this procedure if TFTP and bootp are not required or desired on this system. 1 If necessary, open an xterm window on the RNCS as root user. 2 Use a text editor to uncomment (delete the “#” character, if present, at the beginning of the line) the following line in the /etc/inet/inetd.conf file. tftp dgram udp6 wait root /usr/sbin/in.tftpd in.tftpd -s /tftpboot 3 Save and close the file.
Network Configuration Checking NTP Activation Your next step is to see if the Network Time Protocol (NTP) is activated on the RNCS. These steps guide you through the process. 1 Type ntpq -p and press Enter. The system displays output which reveals whether the RNCS is synchronized with the ISDS. Note: The asterisk signifies that the RNCS is synchronized with the ISDS.
Chapter 1 Initial Installation of RNCS Software Verifying the Distributed DNCS License Complete the following steps to verify the Distributed DNCS license. 32 1 In the ISDS xterm window where you are logged in as root, type licenseAud and press Enter. 2 Type the number corresponding to Display all features license status and press Enter. A list of all available features on the ISDS displays.
Add and Configure the RNCS Add and Configure the RNCS Adding the RNCS Site Complete the following steps to add the RNCS to the ISDS configuration. 1 On the ISDS, open, if necessary, the ISDS Administrative Console. 2 Select the System Provisioning tab. 3 Click RNCS Sites. The Site Summary window opens. 4 Click Add. The Site Summary window updates to reveal a new, empty row.
Chapter 1 Initial Installation of RNCS Software Adding the Headend Now that you have added the RNCS to the ISDS, complete the following steps to configure the headend on the RNCS. 1 From the ISDS Administrative Console, click the Element Provisioning tab. 2 Click Headend. The Headend Summary window opens. 3 Click Add Headend. The Headend Summary window opens with a new, blank row. 4 Enter the following information: 34 Headend Name—A unique name for this headend.
Add and Configure the RNCS Adding a New BFS Host After configuring the RNCS on the ISDS, complete the following steps to add a new BFS host. 1 From the ISDS Administrative Console, select the Application Interface Modules tab. 2 Click BFS Admin. The BFS Admin Sites window opens. 3 Highlight the new RNCS site. 4 Click File > Select. The Site BFS Administration window opens.
Chapter 1 Initial Installation of RNCS Software 5 Click File > New. The Set Up BFS Host window opens. 6 Enter the following information: BFS In-Band Mode (ATM) Inband Device Name Note: You can leave this field at its default setting. Host Name Note: The hostname should be the same hostname that you entered in step 10 of Install the RNCS Software (on page 11). Note: Any additional selectable parameters on the Set Up BFS Host window are not needed when ATM is selected as the BFS In-Band Mode.
Add and Configure the RNCS 4 Enable the following sources: Bootloader OOB CAM OOB Out of Band MMM OOB PkgLocator POD Channels PPV OOB System Carousel 5 Go to step 8. 6 If your site uses IP sources, click the IP Sources tab. 7 For an IP-only site, enable all inband and out-of-band sources. 8 Click Save. Adding a New Hub Entry Follow these general instructions to add a new hub entry to the system.
Chapter 1 Initial Installation of RNCS Software 3 Click Add. The Hub Summary window is modified to allow you to configure a new hub. 4 Configure the new hub with the following information: 38 Hub Name—The name you will use to identify this hub. Hub ID—The number you will use to identify this hub. Headend—The headend associated with this hub. Time Zone—The time zone associated with this hub. DST Zone ID—The DST Zone ID associated with this hub. 5 Click Save. The Hub Summary window updates.
Add and Configure the RNCS Adding a New Cluster Entry for the RNCS Follow these instructions to add a new cluster entry for the RNCS. Note: Skip this procedure if your site does not use clusters. 1 From the ISDS Administrative Console, select the Network Element Provisioning tab. 2 Click Cluster. The ISDS Cluster Parameters window opens. 3 Click New.
Chapter 1 Initial Installation of RNCS Software 1 From the ISDS Site Administrative Console, select the Network Element Provisioning tab. 2 Click Localization. The ISDS Localization Codes window opens. 3 Click New.
Add and Configure the RNCS Adding a VASP Complete these steps to add a new Value-added service provider (VASP). 1 From the ISDS Administrative Console, select the ISDS tab and then the Network Provisioning tab. 2 Click VASP. The VASP List opens. 3 Click File > New. The Set Up VASP window opens. 4 Configure the new VASP with the following information: Select General as the VASP Type. Type a unique VASP ID. Type the VASP Name. Type the IP Address of the RNCS.
Chapter 1 Initial Installation of RNCS Software Set Up the Remote Site Your next step is to initialize the RNCS using the siteCmd program. Follow the instructions in Set Up the Remote Site (on page 69). Then, return to this page and continue with Adding QPSK Modulators to the RNCS (on page 42). CAUTION: The installation of RNCS software will not be successful if you do not set up the remote site. Adding QPSK Modulators to the RNCS Note: Skip this procedure if your site does not use QPSK modulators.
Add and Configure the RNCS 3 Click File, select New, and then select 551-QPSK. The Set Up QPSK Modulator window opens. 4 Follow these instructions to configure the Set Up QPSK Modulator window. a Enter the Bridge ID. b Enter the Hub Name of the hub associated with this QPSK. c Enter the Name of the QPSK. d Enter the IP Address of the QPSK. e Enter the Return Path IP address of the QPSK. f Enter the DHCT Reboot Log Server IP address of the QPSK. g Enter the Frequency of the QPSK.
Chapter 1 Initial Installation of RNCS Software Starting the RNCS After installing and configuring the RNCS software and setting up the remote sites, you are now ready to start the server. Complete the following steps to start the server. 1 Open an xterm window on the ISDS. 2 Type siteCmd < hostname > lionnStart and press Enter. Note: Substitute the hostname of the RNCS for < hostname >. 3 In the xterm window on the ISDS, type siteCmd < hostname > lionnControl and press Enter.
2 Chapter 2 Upgrade of RNCS Software Introduction Use the procedures in this chapter for upgrading a site that already supports RNCS software. In This Chapter 78-4021167-01 Rev D Back Up SNMP Configuration Data .................................................. 46 Upgrade the RNCS Software .............................................................. 47 Restore the SNMP Configuration Data.............................................. 60 Attach Mirrors ............................................
Chapter 2 Upgrade of RNCS Software Back Up SNMP Configuration Data Custom SNMP configurations in the snmpd.conf file are not automatically backed up and restored. The following procedure helps you identify custom SNMP configurations that should be added back to the system after the upgrade. 1 Log on to the RNCS as root user. 2 Type grep rocommunity /etc/sma/snmp/snmpd.conf and press Enter. 3 In the space provided, record any lines that are not comments.
Upgrade the RNCS Software Upgrade the RNCS Software Upgrade the server with RNCS software using Solaris’ Live Upgrade. Live Upgrade is a Solaris facility that allows operating system or application upgrades in an inactive boot environment while the active boot environment continues to run without interruption. Therefore, do not shut down the ISDS, RNCS, or Application Server processes unless you are instructed to do so.
Chapter 2 Upgrade of RNCS Software 4 Did the system display the ALOM login prompt after you pressed Enter? Example: Sun(tm) Advanced Lights Out Manager 1.6.4 (SanJose-LIONN) Please login: 5 6 If yes, follow these instructions. a Type the admin user ID and press Enter. A prompt for the password appears. b Type the password for the admin user and press Enter. The sc > prompt appears as the system establishes a login session to the ALOM port of the RNCS. c Type console -f and press Enter.
Upgrade the RNCS Software 7 Does the system display the ILOM login prompt? Example: SUNSP002128100EDD login: 8 9 78-4021167-01 Rev D If yes, complete the following steps to log on to the ILOM port and then to access the console. a Type the administrator user ID (the default is root) and press Enter. A prompt for the password appears. b Type the password for the administrator user (the default is changeme) and press Enter.
Chapter 2 Upgrade of RNCS Software Connect Remotely to the ALOM/ILOM Network Management Port on the RNCS Server 1 2 Choose one of the following options: If you are connecting to the ALOM port of the Sun Fire V245 server, go to step 2. If you are connecting to the ILOM port of the Netra T5220 server, go to step 3. Complete the following steps to remotely log on to the ALOM port of the Sun Fire V245 server. a Type telnet [IP address of ALOM port] and press Enter. A prompt for the user ID appears.
Upgrade the RNCS Software 3 Complete the following steps to remotely log on to the ILOM port of the Netra T5220 server. a Type ssh [IP address of ILOM port] and then press Enter. A prompt for the user ID appears. Note: Substitute the IP address of the ILOM port for [IP address of ILOM port]. Example: ssh 10.201.0.2 b Type the administrator user ID (the default is root) and press Enter. A prompt for the password appears.
Chapter 2 Upgrade of RNCS Software 5 Follow these instructions to confirm that the system correctly mounted the DVD. a Wait about a minute after having inserted the RNCS installation DVD; then type df -n and press Enter. A list of mounted file systems appears. Note: The presence of /cdrom in the output confirms that the system correctly mounted the DVD b 6 Did the system correctly mount the DVD? – If yes, go to step 6. – If no, continue with steps c) and d); then, repeat step a).
Upgrade the RNCS Software 11 Does the output from step 10 show that there are two attached submirrors for each device? Note: There should be a d4xx and d7xx submirror listed under each d5xx metadevice, as illustrated in the following example. If there is only one d7xx or d4xx submirror listed under each d5xx metadevice, then the mirrors are not attached. Example: d506 m 8.0GB d406 d706 d406 s 8.0GB c1t0d0s6 d706 s 8.0GB c1t1d0s6 If yes, go to step 12.
Chapter 2 Upgrade of RNCS Software 15 Type metastat -c and then press Enter to verify that the d7xx mirrors are no longer shown. Example: You should see output similar to the following. d506 d406 d505 d405 d503 d403 d501 d401 d500 d400 m 8.0GB d406 s 8.0GB c1t0d0s6 m 40GB d405 s 40GB c1t0d0s5 m 8.0GB d403 s 8.0GB c1t0d0s3 m 4.0GB d401 s 4.0GB c1t0d0s1 m 8.0GB d400 s 8.0GB c1t0d0s0 Note: Contact Cisco Services if the d7xx mirrors are still displayed. 16 From the console on the RNCS, type .
Upgrade the RNCS Software 21 Type lustatus and then press Enter. The system displays the status of the LiveUpgrade boot environment. Example: You should see results similar to this example: BE_name Is Complete Active Now Active On Reboot Can Delete Copy Status fl2.0.0.7p7 yes yes yes no — LIONN_V3.1.0.x yes no no yes — Notes: The version of LIONN software associated with the f12.0.0.7p7 designation refers to the version of the SAIlionn package currently installed on the RNCS server.
Chapter 2 Upgrade of RNCS Software 23 Type lustatus and then press Enter. The system displays the status of the LiveUpgrade boot environment. Example: You should see results similar to this example: BE_name Is Active Complete Now Active Can On Reboot Delete Copy Status fl2.0.0.7p7 yes yes no no — LIONN_V3.1.0.x yes no yes no — Note: The example shows that the new RNCS environment will become active after the next reboot.
Upgrade the RNCS Software 33 From an xterm window on the ISDS, use the ssh command to access the RNCS server as root user. You should see screen output similar to the following example: Last login: < date of last login > Sun Microsystems Inc. Sun OS 5.10 Generic Patch Working directory is /dvs/lionn Database is lionndb Site ID= IP Addr= December 2002 34 Does the output from step 33 reveal that Sun OS version 5.10 installed? If yes, the upgrade is progressing successfully.
Chapter 2 Upgrade of RNCS Software 38 Complete the following steps to enable ftp, if required, on this system. Important: The ftp service is required for EAS support on the RNCS. The ftp service can be enabled if it is preferred over sftp or scp for file transfer to and from the RNCS. Note: Enabling the ftp service degrades the security enhancements implemented on the RNCS. We recommend that you do not enable the ftp service unless required.
Upgrade the RNCS Software 40 Complete the following steps to verify the EAS configuration on the RNCS, if EAS messages are handled by this system. a As root user in an xterm window on the RNCS, open the /export/home/dncs/.profile with a text editor. b Verify that the following lines are present in the .
Chapter 2 Upgrade of RNCS Software Restore the SNMP Configuration Data If the SNMP interfaces had custom configurations prior to the upgrade, then complete the following steps to restore the configuration. Note: You recorded the custom SNMP configuration data in Back Up SNMP Configuration Data (on page 46). 1 Log on to the RNCS as root user. 2 Did you find any un-commented lines that contain rocommunity in the /etc/sma/snmp/snmpd.conf file prior to the upgrade? 3 If yes, follow these instructions.
Restore the SNMP Configuration Data 4 Follow these instructions to update the engine ID. a As root user in another xterm window on the RNCS, type grep usmUser /var/sma_snmp/snmpd.conf and press Enter. SNMP configuration data, including the hexadecimal engine ID, appears. Note: The first hexadecimal number after usmUser 1 3 in the second entry returned in the results from the previous set is the SNMPv3 engine ID. Example: 0x800007e580744f551d000000004aae8371 b Update the engine ID in the snmpd.
Chapter 2 Upgrade of RNCS Software 62 6 Type exit and press Enter to log out of the RNCS. 7 Consult with the Network Administrator at the headend to verify that SNMP is working as expected.
Attach Mirrors Attach Mirrors After upgrading the RNCS software, complete the following steps to attach the server’s mirrors. Important: Note these important points: You need to be root user to attach the server's mirrors. After attaching the server’s mirrors, you are committed to the upgrade. Be certain that the RNCS server is stable before committing to the upgrade. Attaching Mirrors 1 Type cd /cdrom/cdrom0/s0/sai/scripts and press Enter.
3 Chapter 3 Customer Information If You Have Questions If you have technical questions, call Cisco Services for assistance. Follow the menu options to speak with a service engineer. Access your company's extranet site to view or order additional technical publications. For accessing instructions, contact the representative who handles your account. Check your extranet site often as the information is updated frequently.
Chapter 3 Customer Information 66 78-4021167-01 Rev D
A Appx au The siteCmd Program Appendix A Introduction The siteCmd program is useful for helping the ISDS manage remote sites.
Appendix A The siteCmd Program Introducing the siteCmd Program The siteCmd Program and the Secure Shell One of the requirements of the Regional Control System (RCS) is that secure communications exist between the ISDS and the remote sites managed by the ISDS. Our engineers have implemented this requirement through use of the Secure Shell. The Secure Shell is a program that enables one computer (the host) to log on to a remote computer over a network.
Set Up the Remote Site Set Up the Remote Site Before using the Secure Shell to communicate with a remote site, you need to set up that site with the ISDS. The instructions in this section describe how to use the siteCmd program to set up a remote site. Setting Up the Remote Site Complete the following steps for each RNCS site that your ISDS will manage. 1 If necessary, open an xterm window on the ISDS. 2 Complete the following steps to log on to the xterm window as root user.
Appendix A The siteCmd Program 8 Did the system display the results described in step 7? If yes, type exit and press Enter to log out the root user. If no, contact Cisco Services. Note: For more information on the siteCmd program, see Options for the siteCmd Program (on page 71).
Options for the siteCmd Program Options for the siteCmd Program Now that you have registered each of your remote sites with the ISDS, spend some time examining the options available with the siteCmd program. To see a list of available options, display the help window for the siteCmd program. This section describes how to display the help window of the siteCmd program and provides a few examples on the use of the various options.
Appendix A The siteCmd Program Options Available With the siteCmd Program To help you use the siteCmd program, read through the following descriptions of some of the options available for you to use with the program. The following discussion includes those relatively simple options that you are most likely to use with the siteCmd program.
Options for the siteCmd Program Copy Files from the ISDS to the RNCS The /dvs/distFiles/Common directory on the ISDS is known as the common directory. Files that are to be loaded onto the RNCS are usually copied into the common directory of the ISDS first. The following series of commands demonstrates how to copy a file into the common directory of the ISDS and distribute that file to each RNCS. Note: In this example, the file someScript represents the file that needs to be distributed to each RNCS.
Appendix A The siteCmd Program 4 Type cd / and press Enter. The root user home directory becomes the working directory. 5 Type eject cdrom and press Enter. The system ejects the CD. 6 Type siteCmd [site name] lionnStop and press Enter. The processes on the RNCS server are stopped. Note: To stop processes on all sites, use the -a option. Example: siteCmd -a lionnStop 7 Type siteCmd [site name] lionnKill and press Enter. The lionnInitd process stops.
Options for the siteCmd Program 14 To restart the lionn processes, type siteCmd [site_name] lionnStart and press Enter. Note: To start the lionn processes on all sites, use the -a option. Example: siteCmd -a lionnStart 15 Type siteCmd [site name] ps -ef | grep dvs and press Enter to confirm that lionn processes have restarted. 16 Type exit and press Enter to log out the root user.
B Appx auto letter RNCS Rollback Procedure Appendix B Introduction This appendix is intended for field service engineers who encounter problems while upgrading existing RNCS software. Prior to executing these rollback procedures, contact Cisco Services at 1-800-283-2636. In This Appendix 78-4021167-01 Rev D Roll Back the RNCS Software..............................................................
Appendix B RNCS Rollback Procedure Roll Back the RNCS Software If your upgrade of RNCS software is unsuccessful, you may need to use the procedures in this appendix to restore your system to its condition prior to the upgrade. Note: For this procedure to work, you must not yet have reattached the disk mirrors. Important: Be sure to notify Cisco Services before concluding that an upgrade has failed and before following any of the procedures in this section.
Roll Back the RNCS Software Attaching Mirrors After rolling back the RNCS software, complete the following steps to attach the server’s mirrors. Important: After attaching the server’s mirrors, you are committed to the rollback. If you have already synchronized the server's mirrors, call Cisco Services for assistance before proceeding. 1 Type cd /cdrom/cdrom0/s0/sai/scripts and press Enter. The /cdrom/cdrom0/s0/sai/scripts directory becomes the working directory. 2 Type .
C Appx auto letter Managing Default User Passwords and Password Expiration Settings Appendix C Introduction The information in this appendix provides guidance in managing the passwords of the various user accounts associated with the RNCS. In This Appendix 78-4021167-01 Rev D Change Default User Passwords and Password Expiration Settings ...................................................................................................
Appendix C Managing Default User Passwords and Password Expiration Settings Change Default User Passwords and Password Expiration Settings We recommend that, at a minimum, you change the default password for the root role and the dncs role in order to increase the level of security on the RNCS. You should not change the informix and dncsSSH passwords as these accounts are locked by default.
Change Default User Passwords and Password Expiration Settings 8 Repeat the following step for the root, dncs, dncsftp, and easftp account names to verify that password expiration has been disabled: Type passwd -r files -s [accountName] and then press Enter. Notes: 9 Replace [accountName] with the appropriate account name — root, dncs, dncsftp, or easftp. Only PS should be displayed after the account name after you complete step 8. No numbers should appear.
D Appx auto letter Recommended Data Carousel Rate Settings Appendix D Introduction Refer to the data carousel settings in this appendix when configuring your BFS carousel. For sites that support the RF + IP configuration, go to Data Carousel Rate Settings for an RF + IP Configuration (on page 86). For sites that support the IP-only configuration , go to Data Carousel Rate Settings for an IP-Only Configuration (on page 87).
Appendix D Recommended Data Carousel Rate Settings Data Carousel Rate Settings for an RF + IP Configuration The following table lists the suggested source data carousel rate settings for the RF + IP configuration. Reference the Site DNCS BFS Administration window to review the current settings, if necessary. Refer to Configuring the ISDS for Verizon STB Operations User Guide (part number 4001522) for additional information. Note: In the following table, TT refers to Transport Type.
Data Carousel Rate Settings for an IP-Only Configuration Data Carousel Rate Settings for an IP-Only Configuration The following table lists the suggested source data carousel rate settings for an IPonly configuration. Reference the Site DNCS BFS Administration window to review the current settings, if necessary. Refer to Configuring the ISDS for Verizon STB Operations User Guide (part number 4001522) for additional information. Note: In the following table, TT refers to Transport Type.
E ao lette Enable the TFTP and bootp Services Appendix E Introduction For security purposes, the TFTP and bootp services are disabled by default. Cisco QAMs and QPSKs require that the TFTP and bootp services be running on the RNCS. The TFTP and bootp services may also be used for the PCG, depending upon the implementation. Follow the instructions in this appendix to enable the TFTP and bootp services only if required. In This Appendix 78-4021167-01 Rev D Enabling the TFTP and bootp Services ........
Appendix E Enable the TFTP and bootp Services Enabling the TFTP and bootp Services Note: Do not execute this procedure if TFTP and bootp are not required or desired on this system. 1 If necessary, open an xterm window on the ISDS as root user. 2 Use a text editor to uncomment (delete the “#” character, if present, at the beginning of the line) the following line in the /etc/inet/inetd.conf file. tftp dgram udp6 wait root /usr/sbin/in.tftpd in.
Index /etc/defaultrouter file • 28 installing upgrade • 47 IP sources • 36 A L ALOM port • 2, 3 LiveUpgrade • 47 localization code, adding • 40 logging on RNCS servers • 3 / B BFS BFS host, adding • 35 bootp service • 89 C checking NTP activate • 31 cluster, adding • 39 configuring ALOM port • 3 ILOM port • 6 network • 26 create_sysidcfg script • 24 customer service • 65 M mirrors, attaching • 25, 63, 79 N NTP activation • 31 P passwords, managing • 81 R description ALOM and ILOM ports • 2 ALOM
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