4038417 Rev A System Release 2.8.2/3.8.2/4.3.
Please Read Important Please read this entire guide. If this guide provides installation or operation instructions, give particular attention to all safety statements included in this guide.
Notices Trademark Acknowledgments Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. CableCARD, OCAP, OpenCable, and tru2way are trademarks of Cable Television Laboratories, Inc. DOCSIS is a registered trademark of Cable Television Laboratories, Inc. Other third party trademarks mentioned are the property of their respective owners.
Contents About This Guide v Chapter 1 Highlights 1 New Features and Improvements ......................................................................................... 2 Chapter 2 Site Requirements 5 Upgrade Logistics .................................................................................................................... 6 DNCS and Application Server Hardware Platforms .......................................................... 7 Scheduling Requirements .................................
About This Guide About This Guide Introduction System Release 2.8.2/3.8.2/4.3.2 (SR 2.8.2/3.8.2/4.3.2) is a maintenance release of Cisco's Digital Broadband Delivery System (DBDS) software. This release note contains the following information: A list of highlights with descriptions The list of media and software versions for this release Site requirements A description of closed and open CRs (Change Requests) for SR 2.8.2/3.8.2/4.3.2.
1 Chapter 1 Highlights Introduction New features and product improvements for SR 2.8.2/3.8.2/4.3.2 are described in this chapter. In This Chapter 4038417 Rev A New Features and Improvements ........................................................
Chapter 1 Highlights New Features and Improvements SR 2.8.2/3.8.2/4.3.2 introduces the following features and benefits: EPG Advanced Search The DNCS, together with the Application Server, now support the third-party MIDAS CDS Navigator (Content Delivery System Video Navigator server). The CDS Navigator caches subscriber data (service entitlements, rental history, etc.) and provides advanced EPG (Electronic Program Guide) search options for set-tops.
New Features and Improvements To add a Navigator to your system, select the Type and Manufacturer (which defaults to Navigator and MIDAS, respectively), enter the Server URL and click New. All CDS Navigators in the system are listed in the Navigators window. For more information, click Help/This Window. VOD Redundancy SR 2.8.2/3.8.2/4.3.2 restores the functionality of VOD redundancy, which had been hampered by an issue with dual Gigabit Ethernet redundancy (see CSCzk58688/CR 107989-06).
2 Chapter 2 Site Requirements Introduction This chapter provides information to help you prepare for the upgrade to System Release 2.8.2/3.8.2/4.3.2. Read this entire chapter before you upgrade. If you have questions or would like to order our products, please contact Cisco Services. In This Chapter 4038417 Rev A Upgrade Logistics ................................................................................... 6 DNCS and Application Server Hardware Platforms .........................
Chapter 2 Site Requirements Upgrade Logistics Introduction This section contains information that can help system operators plan the upgrade to SR 2.8.2/3.8.2/4.3.2. Supported Upgrade Path Note these important upgrade requirements: Systems that upgrade to SR 2.8.2/3.8.2/4.3.2 must currently be operating with system software from SR 4.3 or later, as well as DHCT client operating system (OS) 3.1 or later. The upgrade software is on CD. For upgrade instructions, refer to System Release 2.8.2/3.8.2/4.3.
DNCS and Application Server Hardware Platforms DNCS and Application Server Hardware Platforms Introduction This section describes the hardware configurations that are supported by SR 2.8.2/3.8.2/4.3.2. Running the Doctor Report 4038417 Rev A 1 If necessary, open an xterm window on the DNCS. 2 Type cd /dvs/dncs/Utilities/doctor and then press Enter. The /dvs/dncs/Utilities/doctor directory becomes the working directory. 3 Type doctor and then press Enter.
Chapter 2 Site Requirements What to Verify Using the Doctor Report Using the results of the Doctor Report, verify that your system meets the following requirements. For detailed information on reading the data in the Doctor Report, see the DBDS Utilities Version 6.3 Installation Instructions and User Guide (part number 4031374). Important: DBDS Utilities 6.3 is required for SR 2.8.2/3.8.2/4.3.2. DNCS System Release Required Your system must be running SR 4.3 or later.
Scheduling Requirements Scheduling Requirements With the live upgrade, your site only needs to be down for 2 to 3 hours during the entire upgrade process. Most of the upgrade procedures have no system impact. The pre-install and pre-upgrade steps can be performed at any time of day. However, the actual upgrade process normally takes place during a maintenance window beginning at midnight. The following table provides a breakdown of each upgrade process.
Chapter 2 Site Requirements Software Configuration Introduction This section lists the software versions in each media kit supplied with SR 2.8.2/3.8.2/4.3.2. Antecedents This release succeeds and carries forward all of the enhancements, features, and improvements of previous system releases and related service packs. Software Versions The following table lists the configuration of System Release and headend components after an upgrade to SR 2.8.2/3.8.2/4.3.2.
Software Configuration DBDS Component New Version Number ASI Drivers 1.0.0.6 Informix IDS 9.21.UC3 Spectrum Installation Spectrum Enterprise Manager App Version 5.0R1 Spectrum CS1/MMS1 Supplement CS3/MMS3 P122 Application Server App Server Application 3.6.2.0 ATM/BFS BIG MSYNC Control Card D9711 App 2.25 MSYNC Control Card D9710 Boot 0.75 ATM OC3 Card D9722 Application 3.01.0 SWIF Receiver Card D9730 Application 2.02 SWIT Transmitter Card D9714 Application 2.
Chapter 2 Site Requirements Headend Components New Version Number Netcrypt Netcrypt Bulk Encryptor 1.2.12 CAQAM CAQAM App 2.5.8 MultiQAM MQAM App 2.6.18 2.7.2 GQAM GQAM 4.4.7 GoQAM RF / GoQAM IF GoQAM RF / GoQAM IF 1.1.
3 Chapter 3 Implemented and Open CRs Introduction This section contains information on implemented and open CRs for SR 2.8.2/3.8.2/4.3.2. If you have questions or would like to order our products, please contact Cisco Services. What In This Chapter 4038417 Rev A Implemented CRs ................................................................................. 14 Open CRs ...............................................................................................
Chapter 3 Implemented and Open CRs Implemented CRs This section provides a list of CRs that have been implemented in software for SR 2.8.2/3.8.2/4.3.2. All of them are fixes for software defects, except where noted. The CRs are indexed by ID number in ascending order.
Implemented CRs CR/CDETS ID Title 112281-02 Implement environment variable to support multicast ip/udp variations CSCzk55211 112422-06 camTedChecker does not detect loss of connection to the ted CSCzk47263 114616-01 Interactive Eid allocation in camEx is incrementing by 2 CSCzk47258 115282-05 CSCzk45424 115326-01 Encypted VOD video freeze when ECM is delivered to Netcrypt upstream of GQAM pkeMgr retries create session requests on comm failure CSCzk43206 118338-01 CSCzk46977 118655-01 CSCzk58661 11
Chapter 3 Implemented and Open CRs Open CRs This section provides a list of open CRs that were identified during testing of SR 2.8.2/3.8.2/4.3.2. CRs are indexed by ID number in ascending order. Resolutions to these CRs are currently under investigation or in development. This list is not intended to be comprehensive. If you have questions about a particular CR, contact your account representative.
Open CRs CR/CDETS ID Title/Impact Impact: Disabling QAM ports will not prevent their TSIDs from appearing to be available for use. They are left in the service group, and thus appear to be viable options. Workaround: Open the Service Group ID and remove the TSID. 116765 Dashboard 'SDV Session Transactions' Does Not Display Anything CSCzk62312 Impact: No data is displayed for 'SDV Session Transactions' in the DNCS dashboard. Workaround: There is no workaround. 116972 CSCzk47252 SAIdncs: SR 2.8.2/3.8.
Chapter 3 Implemented and Open CRs CR/CDETS ID Title/Impact Impact: VOD is down. No new sessions can be built and QAMs cannot be provisioned. Workaround: Stop and restart the SRM processes by following the procedure below. Note: The workaround must be performed in a maintenance window. 1 Shut down the SRM processes in this order at the DNCS Process window: a. dsm; b. drm; c. qamManager; d.
Open CRs CR/CDETS ID Title/Impact 119653 DNCS GQAM should not ask for SMDG BW value CSCzk45776 Impact: Users are tasked with inputting a piece data that is not used. The SMDG BW value is not needed anymore because of changes in the way GQAMs and the DNCS handle SMDGs. Workaround: Users must enter a value. 120123-03 qamManager issues a "cancelAll" in rpc to qam CSCzk63530 Impact: Some setstops may not have a CVT available in-band and other SI and/or PSIP packets may be unavailable.
4 Chapter 4 Customer Information If You Have Questions If you have technical questions, call Cisco Services for assistance. Follow the menu options to speak with a service engineer. Access your company's extranet site to view or order additional technical publications. For accessing instructions, contact the representative who handles your account. Check your extranet site often as the information is updated frequently.
Cisco Systems, Inc. 5030 Sugarloaf Parkway, Box 465447 Lawrenceville, GA 30042 678 277-1120 800 722-2009 www.cisco.com This document includes various trademarks of Cisco Systems, Inc. Please see the Notices section of this document for a list of the Cisco Systems, Inc. trademarks used in this document. Product and service availability are subject to change without notice. © 2012 Cisco and/or its affiliates. All rights reserved.
