Installation Guide

16 QPSK (Release A63) Software Upgrade and Installation Instructions 4002804 Rev C
Monitor DHCT Sign-On Rates, Continued
Two Modes of Operation
You can run the signonCount utility in two modes: Fix Mode Off and Fix Mode On.
Both modes help system operators monitor the rate at which DHCTs are trying to
sign on to the network. When run in Fix Mode Off, the utility takes no corrective
action regarding DHCTs that are having difficulty signing on. When run in Fix Mode
On, however, the utility reboots those DHCTs that have tried to sign on more than
three times during a 10-minute period.
Note: By forcing DHCTs that are having trouble signing on to reboot, the memory
in the DHCT is refreshed and the sign-on process is made easier.
Important: By default, the utility runs in Fix Mode Off. Because the utility interacts
with the database when run in Fix Mode On, Cisco recommends that you contact
Cisco Services before switching modes.
Accessing the signonCount Help Window
Before using the signonCount utility to monitor the DHCT sign-on rates, Cisco
recommends that you review the information on the signonCount utility Help
window. The information on the Help window may supplement the information and
procedures in these instructions.
Note: If the signonCount utility is not currently installed on your system, call Cisco
Services for assistance.
To access the signonCount utility Help window, complete the following instructions.
1.
Open an xterm window on the DNCS and then maximize the window.
Result: The Help window for the signonCount utility is enlarged.