System information
Polycom® Unified Communications Deployment Guide for Cisco Environments
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5 (Optional) If redundancy to more than one VCS node is desired, repeat steps 1 to 4 for up
to two other active nodes on the same VCS cluster.
Task 2: Setting up a Dial Rule (optional)
If you have configured a prefix directly on the External Gatekeeper in Task 1, this task is not
required. For redundant integrations, this step will be required. As a best practice, the dial rule
configured for VCS should be last in your logical list of dial rules.
See the “Dial Rules” section of the of the “Call Server Configuration” chapter in the DMA System
Operations Guide for detailed information about using dial rules.
To set up a dial rule for VCS calls:
1 Select Admin > Call Server > Dial Rules.
2 Click Add.
3 In the Add Dial Rule dialog box, enter a description for your dial rule.
4 In the Action drop-down menu, select Resolve to external gatekeeper.
5 In the Available gatekeepers area, select the Gatekeepers you created for VCS in Task 1
and move them to the Selected gatekeepers area using the “>” button.