Specifications

111
Release Notes for Cisco IOS Release 12.0 S
78-7130-11 Rev. B0
Obtaining Technical Assistance
You can access CCO in the following ways:
• WWW: www.cisco.com
• Telnet: cco.cisco.com
• Modem using standard connection rates and the following terminal settings: VT100 emulation;
8 data bits; no parity; and 1 stop bit.
– From North America, call 408 526-8070
– From Europe, call 33 1 64 46 40 82
You can e-mail questions about using CCO to [e-mail].
Technical Assistance Center
The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract
customers who need technical assistance with a Cisco product that is under warranty or covered by a
maintenance contract.
To display the TAC web site that includes links to technical support information and software upgrades
and for requesting TAC support, use www.cisco.com/techsupport.
To contact by e-mail, use one of the following:
In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers
and TAC e-mail addresses worldwide, consult the following web site:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.
Language E-mail Address
English [e-mail]
Hanzi (Chinese) [e-mail]
Kanji (Japanese) [e-mail]
Hangul (Korean) [e-mail]
Spanish [e-mail]
Thai [e-mail]