Specifications

110
Release Notes for Cisco IOS Release 12.0 S
78-7130-11 Rev. B0
Obtaining Documentation
Obtaining Documentation
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at http://www.cisco.com.
Translated documentation can be accessed at http://www.cisco.com/public/countries_languages.shtml.
Documentation CD-ROM
Cisco documentation and additional literature are available in a CD-ROM package, which ships with
your product. The Documentation CD-ROM is updated monthly. Therefore, it is probably more current
than printed documentation. The CD-ROM package is available as a single unit or as an annual
subscription.
Ordering Documentation
Registered CCO users can order the Documentation CD-ROM and other Cisco Product documentation
through our online Subscription Services at http://www.cisco.com/cgi-bin/subcat/kaojump.cgi.
Nonregistered CCO users can order documentation through a local account representative by calling
Cisco’s corporate headquarters (California, USA) at 408 526-4000 or, in North America, call
800 553-NETS (6387).
Obtaining Technical Assistance
Cisco provides Cisco Connection Online (CCO) as a starting point for all technical assistance. Warranty
or maintenance contract customers can use the Technical Assistance Center. All customers can submit
technical feedback on Cisco documentation using the web, e-mail, a self-addressed stamped response
card included in many printed docs, or by sending mail to Cisco.
Cisco Connection Online
Cisco continues to revolutionize how business is done on the Internet. Cisco Connection Online is the
foundation of a suite of interactive, networked services that provides immediate, open access to Cisco
information and resources at anytime, from anywhere in the world. This highly integrated Internet
application is a powerful, easy-to-use tool for doing business with Cisco.
CCO’s broad range of features and services helps customers and partners to streamline business
processes and improve productivity. Through CCO, you will find information about Cisco and our
networking solutions, services, and programs. In addition, you can resolve technical issues with online
support services, download and test software packages, and order Cisco learning materials and
merchandise. Valuable online skill assessment, training, and certification programs are also available.
Customers and partners can self-register on CCO to obtain additional personalized information and
services. Registered users may order products, check on the status of an order and view benefits specific
to their relationships with Cisco.