User guide

20
What equipment do I need to view HD programs?
You will need either a High Definition or High Definition-ready television
and a NextBox
™
HD PVR or NextBox
™
HD Terminal.
How do I know if a program is available in HD?
HD channels usually have HD or H in the channel name in the guide
eg. 7HDCTY and will also have HD in brackets in the program description
located at the bottom of the Guide screen.
How do I use the stretch and zoom functions of the NextBox
™
HD PVR or NextBox
™
HD Terminal?
Press (ASPECT) on the remote to toggle through the stretch options.
Why do some of the programs on my High Definition TV look sharper than others?
Even though your TV is high definition, you can still watch non-high definition programming. It could be that you are
actually watching a standard definition show, which will make the picture seem less sharp than you’re used to with high
definition. Please verify that you are watching a high definition channel in your Enhanced Guide.
Picture Problems
Sound Problems
High Definition TV
I’m not getting a picture on my TV. What should I do?
To correct this, follow the instructions on page 10 of this user guide.
I’m getting a Not Authorized message on channels that I subscribe to. How do I fix this?
Usually, re-authorizing your NextBox
™
will fix this problem. Follow the instructions on page 10 of this guide.
My picture is not clear or displays incorrect screen colours. What should I do?
Make sure your cable connections are tightly secured and connected to the correct outputs/inputs on the NextBox.
™
I don’t like the Enhanced Guide/Menu colours. How can I change them?
Unfortunately there are no options for changing the colours of your Enhanced Guide.
How do I know if a program or movie is broadcast in stereo or Dolby Digital 5.1?
You can find out by using the Enhanced Guide. Press , scroll to the desired program/movie and highlight it. Programs
in Stereo or Dolby Digital 5.1 will have Stereo or 5.1 in brackets in the program information portion of the screen.
I’ve programmed my remote, but I want it to control the TV volume instead of the NextBox
™
volume.
How do I change this?
Follow the instructions on page 9 in the printed Multi Product User Guide booklet to switch the volume that your
remote controls.
Did You Know
If you have a NextBox
™
and a 3DTV,
you can tune to channel 900 and enjoy
3DTV programming and special events.