Specifications

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Cisco Unified Communications Manager Managed Services Guide, Release 8.0(1)
OL-20105-01
Chapter 7 Cisco Management Information Base
CISCO-CCM-MIB
• ccmQualityReportRequest—QRTRequest
• ccmRouteListExhausted—RouteListExhausted
• ccmGatewayLayer2Change—DChannelOOS, DChannelISV
How can different SNMP traps from Cisco Unified Communication Manager be checked?
Following is the procedure for triggering few traps:
• ccmPhoneStatusUpdate trap
– Set ccmPhoneStatusUpdateAlarmInterv (1.3.6.1.4.1.9.9.156.1.9.4) to 30 or higher in
ccmAlarmConfigInfo MIB table.
– Disconnect a ccm server that your phones are pointing to.
– Phones will unregister.
– Connect the ccm server again.
– Phones will re-register.
– Will get the ccmPhoneStatusUpdate trap.
• ccmPhoneFailed trap
– Set ccmPhoneFailedAlarmInterval (1.3.6.1.4.1.9.9.156.1.9.2) to 30 or higher in
ccmAlarmConfigInfo MIB table.
– Make a phone fail. Delete a phone from CM and register the phone again.
– For phone failed traps two different scenarios can be tried:
Set the phone to point to tftp/ccm server A. plugin the phone to ccm server B on different
switch. The phone status is unknown. Will see following: 2007-10-31:2007-10-31 14:53:40
Local7.Debug 172.19.240.221 community=public, enterprise=1.3.6.1.4.1.9.9.156.2.0.2,
enterprise_mib_name=ccmPhoneFailed, uptime=7988879, agent_ip=128.107.143.68,
version=Ver2, ccmAlarmSeverity=error, ccmPhoneFailures=1.
Register a 7960 phone as 7940 phone in the call manager and thus cause the db issue which
makes the phone fail trap.
• MediaResourceListExhausted trap
– Create a Media Resource Group (MRG), have it contains one of the standard ConferenceBridge
resource (CFB-2).
– Create a Media Resource Group List (MRGL), have it contains the MRG just created.
– In the Phone Configuration page for real phones, set MRGL as the phone Media Resource
Group List.
– Stop the IPVMS which make the ConferenceBridge resource (CFB-2) stop working.
– Make conference calls with phones that using the media list, you will see "No Conference
Bridge available" in the phone screen.
– Then check if a "MediaListExhausted" Alarm/Alert/Trap is generated.
• RouteListExhausted trap
– Create a Route Group (RG), have it contains one Gateway.
– Create a Route Group List (RGL), have it contains the RG just created.
– Create a Route Pattern (9.XXXX) that reroute a 9XXXX call through the RGL.
– Unregister the gateway.