Specifications

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Cisco Unified Communications Manager Managed Services Guide, Release 8.0(1)
OL-20105-01
Chapter 7 Cisco Management Information Base
CISCO-CCM-MIB
Windows and Cisco Unified CM version 4.x
Collect the following logs for analysis:
• Set the Alarm level from the ccmservice Alarm Configuration window for Cisco CallManager to
Detailed.
• Set the RIS Trace configuration from the ccmservice window to Detailed.
• Do a snmpwalk on the ccm MIB from the network management application or execute command
from any linux box by using the snmpwalk - c < community> -v2c < ipaddress> 1.3.6.1.4.1.9.9.156.
• Capture the ouput of the snmpwalk.
• Collect the logs under C:\Program Files\Cisco\Trace\RIS\CCMSNMP_*.log.
• Collect the logs under C:\Program Files\Cisco\Trace\DBL\ DBL_SNMP*.txt.
• Event logs (both application and system).
• mmfSpy output for 'misc', 'CMnode' tables.
• MMFSpy tool to dump registration status (C:\Program Files\Cisco\Bin\MMFSpy.exe, gives
different options). Usage: "mmfSpy -j > OutputFileName".
CISCO-CCM-MIB only supports a limited amount of configuration information about a device. For
more complete configuration information, the AXL interface accessing the data in DB serves the
purpose.
The list of MMFs that are created by the CCM Agent are as follows:
• cmnode
• cmgroup
• cmgroupmember
• region
• regionmatrix
• timezone
• devicepool
• phonefailed
• phonestatsupd
• cmproduct
• cmmodel
Limitations
If multiple OIDs are specified in the SNMP request and if the variables are pointing to empty tables in
CISCO-CCM-MIB, then the request will take longer. In case the getbulk/getnext/getmany request has
multiple OIDs in its request PDU with the subsequent tables being empty in the CISCO-CCM-MIB, the
responses may be NO_SUCH_NAME for SNMP v1 version or GENERIC_ERROR for SNMP v2c or v3
version.
• Reason—This timeout occurs due to the code added to enhance the performance of the CCMAgent
and throttle when it gets a large number of queries thus protecting the priority of Cisco Unified CM
callprocessing engine.