Specifications

2-25
Cisco Unified Communications Manager Managed Services Guide, Release 8.0(1)
OL-20105-01
Chapter 2 New and Changed Information
Cisco Unified Communications Manager, Release 8.0(1)
For more information, see the Cisco Unified Real-Time Monitoring Tool Administration Guide.
Cisco Unified CDR Analysis and Reporting
The functionality of Call Detail Records (CDR) Analysis and Reporting (CAR) is primarily to generate
reports on Unified CM users and system status with respect to call processing records that are loaded to
CAR database. CAR also does some CAR database management activities. CAR automatically
schedules required tasks to take place or you can manually perform the tasks by using the web interface.
This section contains the following subsections:
• New Cisco CAR DB Alarms, page 2-25
• New CAR Object and Counters, page 2-26
• Hunt/CTI Integration for CAR Reporting, page 2-26
• CAR and CDRM Alarm Interface, page 2-27
• System-Wide Call Tracking End-to-End Call Trace, page 2-27
New Cisco CAR DB Alarms
New alarms for the CAR DB instance separation get added in this release. A new thread of
[CARIDSAlarm] gets created in the existing CAR Scheduler Service to receive the IDS alarms. There
are four new categories and alarms with information specific to the IDS based on the class IDs.
The following new alarms support the CAR database instance:
• CARIDSEngineDebug—Indicates debug events from CAR IDS database engine. This alarm
provides low-level debugging information from CAR IDS database engine. System administrator
can disregard this alarm. Severity level is Debug(7).
FailedB2BLinkSetups Total number of call attempts for which a IME route was available, but
which were set up through the PSTN due to a failure to connect to the
target over the IP network.
B2BLinkCallsAttempted Number of calls initiated by UCM through IME. This includes calls
that are accepted, as well as busy, no-answer and failed calls. The
metric is strictly on initiation.
B2BLinkCallsSetup Number of IME calls successfully placed by Unified CM and answered
by the remote party, resulting in an IP call.
FailedFallbackCalls Total number of failed fallback attempts.
e164 DIDs Learned Number of DIDs learned from the IME server.
B2BLinkCallsAccepted Number of IME calls successfully received by UCM and answered by
the called party, resulting in an IP call.
B2BLinkCallsReceived Number of calls received by Unified CM through IME. This includes
calls that are accepted, as well as busy, no-answer and failed calls. The
metric is strictly on initiation.
Table 2-5 Cisco IME Server
Counters Counter Description