Specifications

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Cisco Unified Communications Manager Managed Services Guide, Release 8.0(1)
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Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Warning-Level Alarms
Severity
Warning (4)
Routing List
Event Log
Sys Log
Parameters
Reason(String)
Recommended Action
Ensure at least one feature is configured for the scheduled backup to run.
TotalProcessesAndThreadsExceededThresholdStart
The current total number of processes and threads has exceeded the maximum number of tasks
configured for Cisco RIS Data Collector service parameter. This situation could indicate some process
is leaking or some process has thread leaking.
Facility/Sub-Facility
CCM_CALLMANAGER-CALLMANAGER
Cisco Unified Serviceability Alarm Definition Catalog
System/System Access
Severity
Warning (4)
Parameters
NumberOfProcesses [String] NumberOfThreads [String] Reason [String]
ProcessWithMostInstances
[String] ProcessWithMostThreads [String]
Recommended Action
Check the Cisco RIS Data Collector service parameter, Maximum Number of Processes and Threads, to
see if the parameter has been set to a low value. If it has been, set the value higher or use the default
value. Another possible action is that when a new Cisco product is integrated into Cisco Unified
Communications Manager (Cisco Unified CM), new processes or threads are added to the system. Even
in the normal process load situation, it's possible that the total number of processes and threads has
exceeded the configured or default value of the Cisco RIS Data Collector service parameter, Maximum
Number of Processes and Threads. Set that parameter to the maximum allowed value.
You can also review the details of this alarm to check the ProcessWithMostThreads description and the
ProcessWithMostInstances description to discover which processes have the most threads and the most
instances. Determine whether these values are reasonable for this process; if not, contact the owner of
the process for troubleshooting the reasons why the thread count or the number of process instances is
so high. It is also possible that Cisco RIS Data Collector sent a false alarm, which would indicate a defect
in the Cisco RIS Data Collector service.