Specifications

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Cisco Unified Communications Manager Managed Services Guide, Release 8.0(1)
OL-20105-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Warning-Level Alarms
DigitAnalysisTimeoutAwaitingResponse
Cisco Unified Communications Manager sent a routing request to the policy decision point but the
request timed out without a response.
Cisco Unified Communications Manager (Unified CM) was unable to complete the routing request
before timing out. This time out could occur due to low system resources, high CPU usage, or a high
volume of call activities on this Unified CM node. Unified CM applies the Call Treatment on Failure
that is configured for the External Call Control Profile associated with this call.
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CallManager
Severity
WA RN I NG
Routing List
SDL
SDI
Sys Log
Event Log
Parameter(s)
Translation Pattern Triggering Point(String)
Policy Decision Point(String)
Recommended Action
• Check the External Call Control object in Real-Time Monitoring Tool (RTMT) to see whether the
ExternalCallControlEnabledCallAttempted counter is spiking. If so, this indicates an unusually high
number of calls at this time which could result in reduced system resources.
• Check the QueueSignalsPresent2-Normal for persistent long high signal queue. If the long signal
queue exists, check whether the Code Yellow alarm has already issued and check the system CPU
and memory usage for this Unified CM node.
• Follow the recommended actions for Code Yellow alarm if the Code Yellow alarm has fired.
For high CPU usage, use RTMT to determine which areas may be contributing to the high CPU usage.
If this alarm persists, collect system performance data (such as the percentage of Memory, Page and VM
usage, partition read and write bytes per second, the percentage of CPU usages of all the processes, and
the processor IOWait percentage) and contact Cisco Technical Assistance Center (TAC).
DRFNoBackupTaken
A valid backup of the current system was not found after an Upgrade, Migration, or Fresh Install.
Cisco Unified Serviceability Alarm Definition Catalog
System/DRF