Specifications

Contents
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Cisco Unified Communications Manager Managed Services Guide, Release 8.0(1)
OL-20105-01
CAR and CDRM Alarm Interface 2-27
System-Wide Call Tracking End-to-End Call Trace 2-27
Cisco Unified Call Detail Records 2-27
End-to-End Call Trace 2-27
Remote Destination to Number Mapping and CDRs 2-28
New CDR Fields to Support Call Control Discovery 2-28
New CDR Fields to Support External Call Control 2-28
New CDR Support for iSAC Codec 2-29
New CDR Fields for Hunt List Support 2-30
Cisco Unified Reporting 2-30
MIB Updates 2-30
CHAPTER 3 Managing and Monitoring the Health of Cisco Unified Communications Manager Systems 3-1
Overview of Supported Interfaces 3-1
Critical Processes to Monitor 3-2
Available Supported MIBs 3-11
RTMT Monitoring of Cisco Unified CM System Health 3-12
RTMT Summary View 3-12
CPU Usage 3-13
% IOwait Monitoring 3-15
Virtual Memory 3-15
Disk Usage 3-17
Disk Name Mapping 3-18
Database Replication and Cisco Unified Communication Manager Nodes 3-20
ccm Process and CPU Usage 3-20
CodeYellow 3-21
RIS Data Collector PerfMonLog 3-23
Critical Service Status 3-24
Syslog Messages 3-25
RTMT Alerts as Syslog Messages and Traps 3-26
Recovery, Hardware Migration, and Backup/Restore 3-26
Backup/Restore 3-26
Platform Monitoring 3-27
Using SNMP MIBs 3-27
MIBs and MCS Types 3-28
Using Command Line Interface 3-28
Hardware Migration 3-32
Platform Security 3-32
Locked-down System 3-32