Specifications

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Cisco Unified Communications Manager Managed Services Guide, Release 8.0(1)
OL-20105-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Warning-Level Alarms
Recommended Action
Review the reason code and take appropriate action to resolve the issue.
CtiIncompatibleProtocolVersion
Incompatible protocol version.
The JTAPI/TAPI application version is not compatible with this version of CTIManager, so the received
message has been rejected. The IP address is shown in either IPv4 or IPv6 format depending on the IP
addressing mode of the Application.
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CtiManager
Severity
WA RN I NG
Routing List
SDL
SDI
Sys Log
Event Log
Parameter(s)
Unified CM Version(String)
IPAddress(String)
IPv6Address(String)
0x8CCC0005 (2362179589) Line is not found in the device; possible cause could be that the line that
previously existed on this device is not available. This could be due to
a extension mobility login or logout
0x8CCC00D3 (2362179795) Administrator has restricted the Line to be controllable by application.
If the intent of the Administrator is to allow control of this line, enable
the check box labelled Allow control of Device from CTI, in Unified
CM Administration under Call Routing > Directory Number and choose
the line that should be controlled by this application
Value Definition
History
Cisco Unified Communications
Release Action
8.0(1) Name changed from kCtiIncompatibleProtocolVersion.