Specifications

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Cisco Unified Communications Manager Managed Services Guide, Release 8.0(1)
OL-20105-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Warning-Level Alarms
Routing List
SDL
SDI
Sys Log
Event Log
Data Collector
Parameter(s)
Device Name(String)
ReasonCode(Enum)
Enum Definitions - Reason Code
Recommended Action
Check the reason code and take appropriate action to resolve the issue.
Value Definition
0x8CCC0013 (2362179603) Device is already opened by another application; identify the
application that is controlling this device. You can determine
this information from RTMT (CallManager->CTI Manager
and CallManager->CTI Search)
0x8CCC00DA (2362179802) Unable to communicate with database; verify the CPU utiliza-
tion is in the safe range for (this can be monitored using RTMT
via CPU Pegging Alert)
0x8CCC009A (2362179738) Device is unregistering; wait for the device to register. Due to
user initiated reset or restart of the device from Unified CM.
Device should automatically register wait for few moments for
the device to register
0x8CCC0018 (2362179608) Device is not in the user control list; verify whether the device
is configured for control by this application. For the applica
-
tion to control the device it should be included in the user
control list. To check whether the device is in the user control
list, if the application uses an End User, check the Device As
-
sociation section under the End User Configuration in Cisco
Unified CM Administration (User Management > End User).
If the application uses an Application User, check under
Device Information section for that Application User in Cisco
Unified CM Administration (User Management > Application
User)
0x8CCC00F3 (2362179827) IPAddress mode (IPv4 or IPv6 or both) specified by the appli-
cation does not match with IP Addressing mode that is config-
ured in Unified CM Administration; check the IP addressing
mode of the device in Cisco Unified CM Administration
(Device > Device Settings > Common Device Configuration)