Specifications

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Cisco Unified Communications Manager Managed Services Guide, Release 8.0(1)
OL-20105-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Warning-Level Alarms
weigh different factors such as the total amount of available bandwidth, the average number of calls, the
average number of calls using the Annunciator, approximate bandwidth use per call, and so on, and
accordingly calculate the region bandwidth.
Another possible cause is that the bandwidth needed for the call may not be available. This can happen
if the Annunciator and endpoint belong to different locations and the bandwidth that is set between the
locations is already in use by other calls. Examine the bandwidth requirements in your deployment to
determine whether bandwidth between the locations can be increased.
However, note that increasing the bandwidth between these two locations means that you may need to
reduce the bandwidth between other locations. Refer to the System Guide, SRNDs, and related Unified
CM documentation for more details. Be aware that reducing the bandwidth or removing the higher
bandwidth codecs from configuration may result in poor voice quality during call. Consider increasing
the total amount of network bandwidth.
ApplicationConnectionDropped
Application has dropped the connection to CTIManager.
TCP or TLS connection between CTIManager and Application is disconnected.
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CtiManager
Severity
WA RN I NG
Routing List
SDL
SDI
Sys Log
Event Log
Recommended Action
Possible causes include Application server power outage, network power outage, network configuration
error, network delay, packet drops or packet corruption. It is also possible to get this error if the Unified
CM node or application server is experiencing high CPU usage. Verify the application is up and running,
verify network connectivity between the application server and Unified CM, and verify the CPU
utilization is in the safe range for application server and Unified CM (this can be monitored using RTMT
via CPU Pegging Alert).
ApplicationConnectionError
CTIManager is unable to allow connections from Applications.
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CtiManager