Specifications

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Cisco Unified Communications Manager Managed Services Guide, Release 8.0(1)
OL-20105-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Error-Level Alarms
7. Check if the Publisher is being upgraded. If the CDRAgentSendFileFailureContinues alarm is no
longer present, the condition is corrected.
CDRFileDeliveryFailureContinues
(s)FTP delivery of CDR files failed on retries to the Billing Server outside of the cluster failed on retries
after the initial failure.
Facility/Sub-Facility
CCM_CDR_REP-CDRREP
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CDR Rep
Severity
Error (3)
Routing List
Event Log
Sys Log
Data Collector
Parameters
BillingServerAddress [String]
Recommended Action
1. Check network link status.
2. Check if billing server is alive.
3. Check if (s)FTP Server on the billing server is running and accepting request.
4. Check if CDRM Configuration is correct - under Serviceability>tools.
5. Check CDR Repository Manager trace.
CDRAgentSendFileFailureContinues
CDR Agent cannot send CDR files from CCM node to CDR Repository node on retries. CDR Agent
cannot send CDR files on retries after the initial failure from CCM node to CDR Repository node within
the cluster.
Facility/Sub-Facility
CCM_CDR_REP-CDRREP
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CDR Rep