Specifications

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Cisco Unified Communications Manager Managed Services Guide, Release 8.0(1)
OL-20105-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Error-Level Alarms
Recommended Action
1. Check network link status.
2. Check if billing server is alive.
3. Check if (s)FTP Server on the billing server is running and accepting request.
4. Check if CDRM Configuration is correct under Serviceability > Tools.
5. Check CDR Repository Manager trace.
CDRAgentSendFileFailed
CDR Agent cannot send CDR files from CCM node to CDR Repository node within the CCM cluster
because of timeout or other reasons. E-mail alert will be sent to the admin.
Facility/Sub-Facility
CDRREP
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CDR Rep
Severity
Error (3)
Routing List
Event Log
Sys Log
Alert Manager
Parameters
CDRRepositoryNodeAddress [String]
CDRAgentNodeAddress [String]
Recommended Action
1. Check network link status.
2. Check if CDR Repository node (first node in the cluster) is alive.
3. Check if CDR Repository Manager is activated on the first node.
4. Check CDRM Configuration under serviceability->tools.
5. Check CDR Agent trace on the specific node where error occurred.
6. Check CDR Repository Manager trace.
History
Cisco Unified Communications
Release Action
8.0(1) Changed Data Collector Routing List element to Alert Manager.