Specifications

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Cisco Unified Communications Manager Managed Services Guide, Release 8.0(1)
OL-20105-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Error-Level Alarms
Enum Definitions -IPAddressAttributes
Enum Definitions -IPV6AddressAttributes
13 KeepAliveTimeout - A KeepAlive message was not received. Possible causes include device
power outage, network power outage, network configuration error, network delay, packet
drops and packet corruption. It is also possible to get this error if the Unified CM node is
experiencing high CPU usage. Verify the device is powered up and operating, verify network
connectivity between the device and Unified CM, and verify the CPU utilization is in the safe
range (this can be monitored using RTMT via CPU Pegging Alert). No action necessary, the
device will re-register automatically.
14 ConfigurationMismatch (SIP only) The configuration on the device does not match the
configuration in Unified CM. This can be caused by database replication errors or other
internal Unified CM communication errors. First go to the Cisco Unified Reporting web page,
generate a Unified CM Database Status report, and verify "all servers have a good replication
status". If this device continues to unregister with this reason code, go to the Cisco Unified
CMAdmin Device web page for the device and click Save. This allows a change notify to be
generated to the Unified CM and TFTP services and rebuild a new config file. If the problem
still persists, restart the TFTP service and Unified CM service.
15 CallManagerRestart - A device restart was initiated from Cisco Unified CM, either due to an
explicit command from an administrator, or due to a configuration change such as adding,
deleting or changing a DN associated with the device. No action necessary, the device will
re-register automatically.
16 DuplicateRegistration - Cisco Unified CM detected that the device attempted to register to 2
nodes at the same time. Cisco Unified CM initiated a restart to the phone to force it to re-home
to a single node. No action necessary, the device will re-register automatically.
17 CallManagerApplyConfig - An ApplyConfig command was invoked from Unified CM
Administration resulting in an unregistration. No action necessary, the device will re-register
automatically.
18 DeviceNoResponse - The device did not respond to a reset or restart notification, so it is being
forcefully reset. If the device does not re-register within 5 minutes, confirm it is powered-up
and confirm network connectivity between the device and Cisco Unified CM.
19 EMLoginLogout
20 EMCCLoginLogout
Value Definition
0 Unknown - The device has not indicated what this IPv4 address is used for
1 Administrative only - The device has indicated that this IPv4 address is used for administrative
communication (web interface) only
2 Signal only - The device has indicated that this IPv4 address is used for control signaling only
3 Administrative and signal - The device has indicated that this IPv4 address is used for
administrative communication (web interface) and control signaling
Value Definition
0 Unknown - The device has not indicated what this IPv6 address is used for
1 Administrative only - The device has indicated that this IPv6 address is used for
administrative communication (web interface) only