Specifications

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Cisco Unified Communications Manager Managed Services Guide, Release 8.0(1)
OL-20105-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Error-Level Alarms
Enum Definitions -IPAddressAttributes
Enum Definitions -IPv6AddressAttributes
Recommended Action
Investigate any network connectivity problems in the system. It's possible that you have reached the
maximum number of devices; the Cisco Unified Communications Manager service parameter,
Maximum Number of Registered Devices, controls the number of devices allowed in the system. Taking
licensing, system hardware and other related concerns into consideration, you could increase the value
of the service parameter. Also, refer to the reason code definitions for recommended actions. No action
is required if this event was issued as a result of a normal device rehome.
EndPointUnregistered
An endpoint that has previously registered with Cisco Unified Communications Manager has
unregistered. In cases of normal unregistration with reason code 'CallManagerReset',
'CallManagerRestart', 'DeviceInitiatedReset', 'EMLoginLogout', or 'EMCCLoginLogout', the severity of
this alarm is lowered to INFORMATIONAL. An endpoint can unregister for many reasons, both
intentional, such as manually resetting the device after a configuration change, or unintentional, such as
17 AuthenticatedDeviceAlreadyExists - A device with the same name is already registered. If
this occurs repeatedly, collect SDL/SDI detailed traces with "Enable SIP Keep Alive
(REGISTER Refresh) Trace" and "Enable SCCP Keep Alive Trace" under Cisco
CallManager services turned on and contact TAC. There may be an attempt by unauthorized
devices to register.
18 ObsoleteProtocolVersion - (SCCP only) A SCCP device registered with an obsolete protocol
version. Power cycle the phone. Verify that the TFTP service is activated. Verify that the
TFTP server is reachable from the device. If there is a firmware load ID configured on the
Phone Config page, verify that the firmware load ID exists on the TFTP server (On Cisco
Unified OS Administration page, Software Upgrades > TFTP File Management, look for the
file name as specified by load ID).
Value Definition
0 Unknown - The device has not indicated what this IPv4 address is used for
1 Administrative only - The device has indicated that this IPv4 address is used for
administrative communication (web interface) only
2 Signal only - The device has indicated that this IPv4 address is used for control
signaling only
3 Administrative and signal - The device has indicated that this IPv4 address is used for
administrative communication (web interface) and control signaling
Value Definition
0 Unknown - The device has not indicated what this IPv6 address is used for
1 Administrative only - The device has indicated that this IPv6 address is used for
administrative communication (web interface) only
2 Signal only - The device has indicated that this IPv6 address is used for control signaling
only
3 Administrative and signal - The device has indicated that this IPv6 address is used for
administrative communication (web interface) and control signaling