Specifications

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Cisco Unified Communications Manager Managed Services Guide, Release 8.0(1)
OL-20105-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Error-Level Alarms
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CtiManager
Severity
ERROR
Routing List
SDL
SDI
Sys Log
Event Log
Data Collector
Parameter(s)
Login User Id(String)
Reason code.(Enum)
IPAddress(String)
IPV6Address(String)
Enum Definitions - Reason Code
History
Cisco Unified Communications
Release Action
8.0(1) Name changed from kCtiProviderOpenFailure.
Value Definition
0 Unknown
0x8CCC0075
(2362179701)
Login request to authenticate user has timed out. Possible causes
include LDAP server misconfiguration such as LDAP server referrals
misconfiguration or Unified CM node experiencing high CPU usage.
Recommended action is to verify the CPU utilization is in the safe range
for Unified CM (this can be monitored using RTMT via CPU Pegging
Alert)
0x8CCC0060
(2362179680)
Directory login failed. Verify that credentials are not misconfigured,
check the userID and password configured in the application matches
with what is configured in Unified CM Admin under (User Manage
-
ment > End User or Application User)
0x8CCC005E
(2362179678)
Directory is unavailable. Verify that the LDAP server is reachable from
Unified CM node, make sure that the network connectivity between
Unified CM and the LDAP server by pinging the LDAP server host
from Cisco Unified OS Administration and take steps to establish con
-
nectivity if it has been lost