Specifications

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Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Critical-Level Alarms
If you continue to receive this alert for half an hour after receiving the 1st alert, check for the disk usage
for Common partition under "Disk Usage" tab in RTMT. If the disk usage shown under that tab is higher
than configured value in LogPartitionLowWaterMarkExceeded alert configuration, contact Cisco TAC
to troubleshoot the cause of high disk usage in Common partition.
MGCPGatewayLostComm
The MGCP gateway is no longer in communication with Cisco Unified Communications Manager
(Cisco Unified CM). This could occur because Cisco Unified CM receives an MGCP unregister signal
from the gateway such as RSIP graceful/forced; Cisco Unified CM doesn't receive the MGCP KeepAlive
signal from the gateway; the MGCP gateway doesn't response to an MGCP command sent by Cisco
Unified CM three times; a speed and duplex mismatch exists on the Ethernet port between Cisco Unified
CM and the MGCP gateway; the gateway has reset.
Facility/Sub-Facility
CCM_CALLMANAGER-CALLMANAGER
Cisco Unified Serviceability Alarm Definition Catalog
CallManager/CallManager
Severity
Critical (2)
Parameters
Device Name [String]
Recommended Action
Reset the MGCP gateway in an attempt to restore communication with Cisco Unified CM; check the
speed and duplex settings on the Ethernet port. In the case of an unwanted reset of the gateway which
caused communication to be lost, take precautions to ensure that no unauthorized personnel resets the
gateway from Cisco Unified CM Administration or via the gateway terminal.
CISCO-CCM-MIB
See Chapter 7, “Cisco Management Information Base.”
CDRMaximumDiskSpaceExceeded
The CDR files disk usage exceeded maximum disk allocation. Some undeliverable files may have been
deleted to bring disk usage down. The CDR files disk usage has exceeded the maximum allocated disk
space. CDRM may have deleted some CDR files that have not been sent to the outside billing servers
yet, in order to bring the disk usage down to below High Water Mark. The decision whether to delete
undeliverable files or not depends on how deletionDisable flag is configured at CDRM Configuration
page. E-mail alert will be sent to the admin.