Specifications

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Cisco Unified Communications Manager Managed Services Guide, Release 8.0(1)
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Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Critical-Level Alarms
Routing List
SDI
Event Log
Data Collector
Sys Log
Parameter(s)
nError(Int)
IPAddress(String)
Port(Int)
Recommended Action
Use RTMT to monitor the system memory resources and consumption and correct any system issues that
might be contributing to a reduced amount of system resources.
Critical-Level Alarms
The critical-level alarm equals 2 and action may need to be taken immediately; auto-recovery is
expected, but monitor the condition.
This alarm acts similar to the alert-level alarm but not necessarily requiring an immediate action. A
system-affecting service had a failure but recovered without intervention. Examples follow:
• Service crashed due to an error that could not be handled but a watchdog process exists that will
restart the service. The crash does not necessarily require immediate action. Examples are:
– Out of memory conditions
– Uninitialized variables
– Memory scribblers
• Unexpected code error occurred that could not be handled but for which the system automatically
restarts.
BChannelOOS
The B-channel is out of service. The B-channel indicated by this alarm has gone out of service. Some of
the more common reasons for a B-channel to go out of service include are as follows:
• Taking the channel out of service intentionally to perform maintenance on either the near- or far-end
• MGCP gateway returns an error code 501 or 510 for a MGCP command sent from Cisco Unified
Communications Manager (Cisco Unified CM)
• MGCP gateway does not respond to an MGCP command sent by Cisco Unified CM three times
• Speed and duplex mismatch exists on the Ethernet port between Cisco Unified CM and the MGCP
gateway.