Specifications

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Cisco Unified Communications Manager Managed Services Guide, Release 8.0(1)
OL-20105-01
Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages
Alert-Level Alarms
Recommended Action
In Cisco Unified Serviceability, enable Detailed level traces in the Trace Configuration window for
TFTP and Cisco Database Layer Monitor services. Also, use RTMT to look for errors that may have
occurred around the time of the alarm. Ensure that the database server is running, and that the Cisco
Database Layer Monitor service is running without problems. If this alarm persists, contact the Cisco
Technical Assistance Center (TAC) with TFTP service and database trace files.
SocketError
Failed to open network connection for receiving file requests. This usually happens when the IP address
that the TFTP service uses to open the network connection is invalid.
Facility/Sub-Facility
CCM_TFTP-TFTP
Cisco Unified Serviceability Alarm Definition Catalog
System/TFTP
Severity
Alert (1)
Parameters
Error [Int] Reason [String]
Recommended Action
Verify that the TFTP service parameter, TFTP IP Address, accurately specifies the IP address of the NIC
card to use for serving files via TFTP. See the help for the (advanced) TFTP IP Address service
parameter for more information. If the problem persists, go to Cisco Unified Serviceability and enable
Detailed level traces in the Trace Configuration window for the TFTP service and contact the Cisco
Technical Assistance Center (TAC).
SDLLinkOOS
SDL link to remote application out of service.This alarm indicates that the local Unified CM has lost
communication with the remote Unified CM. This alarm usually indicates that a node has gone out of
service (whether intentionally for maintenance or to install a new load for example; or unintentionally
due to a service failure or connectivity failure).
History
Cisco Unified Communications
Release Action
7.0(1) Name changed from kSocketError.