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224 Cisco Systems Intelligent Gigabit Ethernet Switch Module

9.1 Placing the call to IBM

For U.S., AP, CAN, and EMEA: Use one of the following numbers when calling IBM for

technical support:

򐂰 Within the United States, call the IBM Support Center at 1-800-IBM-SERV (426-7378).

򐂰 Within Canada:

– For support, call HelpPC at 800-426-7378.

– For more information or to place an order, call 800-465-7999.

򐂰 Outside the United States and Canada, contact your IBM HelpWare® number, your place

of purchase, or your local IBM office.

For LA: For technical support, call the IBM HelpCenter®, contact your IBM HelpWare number,

your place of purchase, or your local IBM office.

9.2 Online services

For online services for U.S., AP, CAN, and EMEA, visit the following Web site:

http://www.ibm.com/support/us/

For online services for LA, visit the following Web site:

http://www.ibm.com/pc/la

For online directory services, access the Directory of World Wide Contacts at the following

Web site and select your country. Look for the appropriate telephone number under

technical

support

and call IBM for assistance.

http://www.ibm.com/planetwide/

9.3 Ordering information

The Cisco Systems Intelligent Gigabit Ethernet Switch Module ordering part number is

13N2281.

򐂰 Within the U.S.:

For information about ordering through PartnerLink, call 800-426-7272, Option 8. For

further details, contact the IBM Remarketer Fulfillment Center at 800-426-9735, or your

local marketing support representative.

򐂰 Within the EMEA:

Orders can be entered into the Fulfillment system now. Orders will be addressed for

scheduling sequentially. Orders involving multiple units may be subject to an extended

delivery schedule. No delivery commitments may be made until schedule is committed.

Fulfillment of this product for Personal Computing Division Business Partners is through

the SAP/Direct Ship order entry systems and processes.

򐂰 Online:

This product is available online through the BladeCenter Switch Modules Web site:

http://www.ibm.com/servers/eserver/bladecenter/switch/more_info.html