What’s in this Guide? Introduction Getting Started Using E20 Administrator Guide TANDBERG E20 www.tandberg.com D14330.
What’s in in this What’s this Guide? guide? Introduction Getting Started Using E20 The Settings Advanced settings What’s in this guide? Introduction Intellectual Property Rights.............................. 5 Trademark...................................................... 5 Disclaimer..................................................... 5 Patent Information......................................... 6 Copyright Notice........................................... 6 Safety Instructions.....................
What’s in this Guide? Introduction Introduction Getting Started Using E20 Chapter 1 Introduction D14330.
What’s in this Guide? Introduction Introduction Getting Started Using E20 Thank you for choosing TANDBERG! Your TANDBERG E20 has been designed to give you many years of safe, reliable operation. You will find that in some places information has been copied from other chapters (but adapted, when needed) to let you have all the relevant information there and then. This helps eliminating the need to read through long sections before you can even think of getting started.
What’s in this Guide? Introduction Introduction Getting Started Using E20 Intellectual Property Rights Advanced settings Disclaimer The specifications for the Products and the information in this document are subject to change at any time, without notice, by TANDBERG. This Administrator Guide and the Products to which it relates contain information that is proprietary to TANDBERG and its licensors.
What’s in this Guide? Introduction Introduction Getting Started Using E20 The Settings Advanced settings Patent Information Copyright Notice The products described in this manual is covered by the following patents: The product that is covered by this Administrator Guide is protected under copyright, patent, and other intellectual property rights of various jurisdictions. This product is Copyright © 2009, Tandberg Telecom AS. All rights reserved.
What’s in this Guide? Introduction Introduction Getting Started Using E20 Safety Instructions The Settings Advanced settings Cleaning Unplug the apparatus from communication lines, mains power-outlet or any power source before cleaning or polishing. Do not use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water for cleaning the exterior of the apparatus.
What’s in this Guide? Introduction Introduction Getting Started Using E20 The Settings Advanced settings Vibration Servicing Do not operate the apparatus in areas with vibration or place it on an unstable surface. • Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards, and will void the warranty. Refer all servicing to qualified service personnel.
What’s in this Guide? Introduction Introduction Getting Started Using E20 The Settings Advanced settings Environmental Issues Accessories Use only accessories specified by the manufacturer, or sold with the apparatus. Thank you for buying a product which contributes to a reduction in pollution, and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution.
What’s in this Guide? Introduction Introduction Getting Started Using E20 The Settings Advanced settings Digital User Guides Waste Handling TANDBERG is pleased to announce that we have replaced the printed versions of our user guides with digital versions available on the TANDBERG web site: http://www.tandberg.com/docs. The environmental benefits of this are significant. The user guides can still be printed locally, whenever needed.
What’s in this Guide? Introduction Getting Started Getting started Using E20 Chapter 2 Getting Started D14330.
What’s in this Guide? Introduction Getting Started Getting started Using E20 The Settings Advanced settings Connecting the E20 Connect the cables as shown below. Note that if you have only one LAN connection, you may connect the E20 to this and your PC to the E20. In this way the two units will share the LAN access. Optional PC connection Power supply D14330.
What’s in this Guide? Introduction Getting Started Getting started Using E20 Using the keypad to configure the E20 There are two ways of setting up the E20—by using the keypad or by logging into the unit from remote. This page explains how to set up the unit using the keypad, while how to set it up from remote is explained on the next page. Press the Home key to produce the Home menu and navigate down to Settings. Press the Right arrow key to produce the Settings menu and navigate down to Advanced.
What’s in this Guide? Introduction Getting Started Getting started Using E20 The Settings Advanced settings Setting up the E20 from remote xConfiguration SIP Profile 1 Proxy 1 Address: “
What’s in this Guide? Introduction Using E20 Using E20 Getting Started Chapter 3 Using the E20 D14330.
What’s in this Guide? Introduction Using E20 Using E20 Getting Started Connecting the E20 Optional PC connection: If you have a single LAN wall outlet only, you may connect your PC to the PC -socket of the E20. The Settings Adjusting the E20 camera Optional PC connection For future applications Focus ring Optional telephone style headset connection Privacy shutter open / close Before you start making video calls, make sure that your picture is displayed properly. 1. 2.
What’s in this Guide? Introduction Using E20 Using E20 Getting Started The Settings Advanced settings The E20 keyboard Operating the softkeys Softkey control buttons In the lower line of the display, context sensitive softkeys will appear to give you choices when operating the unit. Observe that these keys are operated by means of the upper row of keypad buttons as shown below.
What’s in this Guide? Introduction Using E20 Using E20 Getting Started The Settings Advanced settings Navigation principles Selfview The following navigation principles apply: • Outside a call, to see what others see of you, press the • Press the key to show the Main menu whenever no menu is shown. Press again to remove the menu. • Use this image to see whether you need to adjust the camera tilt (described on the previous page), your distance to the phone and/or the lightning if required.
What’s in this Guide? Introduction Using E20 Using E20 Getting Started The Settings Advanced settings Calling someone by dialing their number Answering an incoming call Dial the number directly and press before and after dialing. • Lift the handset to answer the incoming call. Put the handset back in its cradle to terminate the call. . You can lift off the handset both to show the Call menu, if needed.
What’s in this Guide? Introduction Using E20 Using E20 Getting Started The Settings Advanced settings Calling someone using the phone book Searching in the phone book • Press To locate an entry in the phone book you may use Quick Search by Letters. At the top of any phone book page shown there is a Search field. To locate a specific entry, just type in the first letter as with a mobile phone. There is no need to press . to show the phone book.
What’s in this Guide? Introduction Using E20 Using E20 Getting Started The Settings Advanced settings Adding entries to My contacts Switching between two calls New contacts can be added manually to My Contacts. Entries in other folders, such as the corporate phone book must be made by your system administrator. When you are in a call you may put the other party on hold while you call someone else. You will then be in call with two parties, but only one at a time. Do as follows: Do as follows: 1.
What’s in this Guide? Introduction Using E20 Using E20 Getting Started The Settings Advanced settings Blind transfer Consultative transfer When you are in a call, you may transfer the other party to someone else, to let them communicate without your participance. You may also combine the two above options. Instead of just transferring the other party to someone else without consulting the one to receive the call, you may call this person first and then do the transfer. Do as follows: 1.
What’s in this Guide? Introduction Getting Started Using E20 Chapter 5 The Settings menu D14330.
What’s in this Guide? Introduction Getting Started Using E20 The Settings Settings The Advanced settings Description of the Settings available The Settings On the following pages you will find a list of the settings available. Call settings We recommend you visit the TANDBERG web site regularly for updated versions of the manual. Go to: http://www.tandberg.com/docs. Call forward lets you forward all calls to a defined receiver. Just key in the identity and activate the feature.
What’s in this Guide? Introduction Getting Started Using E20 Ring volume lets you set the volume of the incoming call signal. You will hear the level as you adjust. Advanced The Advanced settings are described in detail in the next chapter. Provisioning Provisioning is used to update the provisioning information that the E20 is set up with. For future use.
What’s in this Guide? Introduction Getting Started Using E20 Chapter 6 The Advanced Settings D14330.
What’s in this Guide? Introduction Getting Started Using E20 Description of the Advanced Settings IP settings On the following pages you will find a list of the settings available to administrators—known as the Advanced settings. This menu lets you • Set IP assignment to static or DHCP We recommend you visit the TANDBERG web site regularly for updated versions of the manual. Go to: http://www.tandberg.com/docs.
What’s in this Guide? Introduction Getting Started Using E20 Advanced configuration Advanced Settings settings Advanced Camera 1 Brightness can be set to Auto or to Manual which can be anywhere in the range 1–20 in steps of 2. All items in this menu are expandable whenever they have a sign to their key to navigate to the left. To expand a menu item press the right arrow right. Whitebalance can be set to Auto or to Manual which can be anywhere in the range 1–32 in steps of 2.
What’s in this Guide? Introduction Getting Started Using E20 The Settings Advanced Settings settings Advanced Menu Do not disturb Do not disturb can be set to On to disable incoming calls. The calling party will perceive your unit as being busy. EncryptionIndicator: On/Off(Default) This setting will control whether the encryption indicator that slides in from the right during call setup etc is visible or not. Encryption It the value is Off, you will never see the indicator.
What’s in this Guide? Introduction Getting Started Using E20 The Settings Advanced Settings settings Advanced HTTPS test certificate: Set to On or Off. sometimes set (set to ReadWrite) by managing applications. NTP (Network Time Protocol) Community name The Network Time Protocol (NTP) is used to synchronize the time of the system with a reference time server. The time server will subsequently be queried every 24th hour for time updates. The time will be displayed on the top of the screen.
What’s in this Guide? Introduction Getting Started Using E20 System location The Settings Advanced Settings settings Advanced External manager Mode Off: The system will not try to register to any management system. Enter the name of the Network Services SNMP System Location. TMS: If set to TMS the system will try to register with a TMS server as described in the address and path settings. TMS is short for TANDBERG Management System. Please contact your TANDBERG representative for more information.
What’s in this Guide? Introduction Getting Started Using E20 method. For TLS connections a SIP CA-list can be uploaded using the web interface. If no such CA-list is available on the system then anonymous Diffie Hellman will be used. Advanced Settings settings Advanced servers, whom x.509 certificate is validated against the CA-list, will be allowed. Off: Set to Off to allow TLS connections without verifying them. The TLS connections are allowed to be set up without verifying the x.
What’s in this Guide? Introduction Getting Started Using E20 The Settings Standby Time The Standby Control setting determines whether the system should go into standby mode or not. Allows you to set the time zone accordingly. Control On: The system will go into standby mode when the Standby Delay has timed out. Requires the Standby Delay to be set to an appropriate value. Video Set the Selfview to On or Off. Selfview is the outgoing video (what the others see) from your E20.
What’s in this Guide? Introduction Getting Started Using E20 Advanced Settings settings Advanced The Settings 348 Mechanical dimensions 171 266 188 317 All dimensions are in mm. 1”= 25.4 mm 01 26.11.2008 Rev. Date D14330.06 ADMINISTRATOR GUIDE TANDBERG E20—July 2009 116700 CHM Prep. PPE Initial drawing.
What’s in this Guide? Introduction Getting Started Using E20 EUROPEAN HEADQUARTERS TANDBERG Philip Pedersens vei 20 1366 Lysaker Norway Telephone: +47 67 125 125 Fax: +47 67 125 234 Video: +47 67 126 126 E-mail: tandberg@tandberg.com U.S. HEADQUARTERS TANDBERG 1212 Avenue of the Americas 24th Floor New York, NY 10036 Telephone: +1 212 692 6500 Fax: +1 212 692 6501 Video: +1 212 692 6535 E-mail: tandberg@tandberg.com Copyright © TANDBERG 2009. All rights reserved. D14330.
