User guide

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Chapter 5: Troubleshooting
© 2012 Stenograph, L.L.C.
Technical Support
Review CaseViewNet troubleshooting topics on the Stenograph web site, www.stenograph.com, for
other possible solutions to your problem. On the Stenograph web site, www.stenograph.com
, click
Support, Help Desk.
If you encounter a problem you cannot solve, a CaseViewNet Technical Support Specialist is available
to help you. To assist the Specialist, know your customer number and be prepared to describe your
question or problem in detail. Contact CaseViewNet Technical Support at:
1.800.323.4247 or 1.630.532.5100, touch 2, then 5
8:00 a.m. to 6:00 p.m. (CT) Monday through Friday,
Excluding Stenograph Holidays