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Troubleshooting and FAQs
Cox Business Internet Gateway Admin Guide 85
Configure TCP/IP on Windows 7 Systems
1. Open Network Connections by clicking the Start button, and then clicking Control
Panel.
2. In the Search box, type adapter, and then under Network and Sharing Center,
click View network connections.
3. Right-click the connection that you want to change, and then click Properties. If you
are prompted for an administrator password or confirmation, type the password or
provide confirmation. The Local Area Connection Properties window displays.
4. Click the Networking tab.
5. Under This connection uses the following items, click either Internet Protocol
Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6), and then click
Properties.
6. To specify IPv4 IP address settings, do one of the following:
To get IP settings automatically using DHCP, click Obtain an IP address
automatically, and then click OK.
To specify an IP address, click Use the following IP address and enter the IP
address settings in the IP address, Subnet mask, and Default gateway fields.
7. To specify IPv6 IP address settings, do one of the following:
To get IP settings automatically using DHCP, click Obtain an IPv6 address
automatically, and then click OK.
To specify an IP address, click Use the following IPv6 address and enter the
IP address settings in the IPv6 address, Subnet prefix length, and the Default
gateway fields.
8. To specify DNS server address settings, do one of the following:
To get a DNS server address automatically using DHCP, click Obtain DNS
server address automatically, and then click OK.
To specify a DNS server address, click Use the following DNS server
addresses, and enter the addresses of the primary and secondary DNS servers,
in the Preferred DNS server and Alternate DNS server fields.
9. To change advanced DNS, WINS, and IP settings, click Advanced.
10. When you are finished, click OK.
11. Try to access the Internet. If you cannot access the Internet, contact your service
provider for further assistance.