Specifications

CBIG and Guest WiFi Services
Cox Business Internet Gateway Admin Guide 1
Cox Business Internet Gateway and Guest WiFi Services
The Cisco 3829AD Gateway delivers two distinct services; Internet Gateway and Guest WiFi.
Customers who purchase both services have two physical gateways deployed in their business
location.
Internet Gateway Service
Internet Gateway service is delivered via a Cisco 3829AD Gateway to provide both wired and
wireless networks. The customer administrator has full access to the gateway to configure up to
16 wireless networks and other available feature sets as described in this administrators guide.
All networks share bandwidth and priority of IP traffic to and from the various networks and are
equal. Customers may choose from any Cox Business Internet Access speed tiers available in
their market.
Guest WiFi Service
A second gateway, second HFC drop, and a guest WiFi option provide dedicated bandwidth to
customers so that their business’s internet access is not impacted by WiFi users.
This type of configuration ensures that Guest WiFi traffic, such as Netflix or gaming in the
waiting room/lobby, does not impact the core business internet needs. The Guest WiFi gateway
may also be useful when the geographic location of the Internet gateway and intended Guest
WiFi area are far enough apart that a single WiFi access point can’t cover both locations.
The customer has three speed tier options to accommodate anticipated peak simultaneous
users on the dedicated the Guest WiFi network. The options include:
 Basic Guest WiFi (5Mbps x 1)
 Plus Guest WiFi (15 x 3)
 Premium Guest WiFi (28 x 4)
Customers must purchase CBI (Cox Business Internet) to add the Guest WiFi service. Guest
WiFi is delivered via a second cable modem/gateway. The Guest WiFi gateway can have one
(1) SSID per radio enabled. Many of the other Internet gateway features are removed from the
admin interface because this device is dedicated to Guest WiFi users only, and advanced
features are rarely needed.
The Guest WiFi is unmanaged by Cox. This means the device WiFi Capabilities are not actively
monitored for uptime or security events by Cox. Cox does not provide support or configuration
for WiFi end points (PC, MAC, Android, iOS, etc.) The customer admin determines if the WiFi
network is password-protected or open.
Cox is not responsible for customer impacting network or security issues.