Programming instructions

61
Software Procedures
Back Up a Database
You need the following information and equipment to back up a database:
 Installation/Maintenance PC (see page 7)
 IP address of the Controller
 System Administration Tool username and password
During the first minute of backup, the voice mail system is not accessible
(Ring-No Answer). Voice mail will remain in Ring-No Answer state until all
voice mail users are disconnected from the system. Ensure that no one is
connected to voice mail before you begin your backup.
Verifying if Anyone is Connected to the Voice Mail System
• Ensure that all PLIDs are ‘Not applicable’ or ‘Idle’ by using the
following maintenance commands in the System Administration Tool:
stat 1 4 27 and stat 1 4 28.
To back up the databases:
1. Click Maintenance and Diagnostics.
2. Click Backup.
3. Copy the identitydb.obj file to your PC (required for every user profile
on every PC used for backup and restore). Follow the instructions
displayed on the screen.
4. Click Browse to launch the Save As dialog box, then navigate to the
location on your local drive where you want to save the backup file (for
example C:\3300_ICP\backup).
5. Type a name for your backup file, and then click Save As.
Tip: It is very important to maintain current database backups; backups
should be done on a regular basis.
Tip: Many of the following procedures assume that you have voice mail. If
you don’t have voice mail, please disregard voice mail-related steps.
Time: The system takes 30 to 90 minutes to back up an average-sized
database (50-100 MB), and approximately 4 hours to back up a large voice
mail database (600 MB).