Programming instructions

3300 ICP Technician’s Handbook

Program Music on Hold in the System Administration Tool:

• System Audio Files Update - download a WAV file (

µ-law (G.711), 8

kHz, 8-bit, mono)

• System Options Assignment form - MOH option “Yes”

• Miscellaneous Assignment form - Music Source “Embedded”

Analog Music on Hold is provided by an external music source

connected to any one of the following:

• Music on Hold connector (audio jack) on the back of a controller with

embedded analog (see Table 43 on page 262)

• Music on Hold connector on the back of a Universal ASU (see

Table 66 on page 277)

• Music on Hold connector on a peripheral cabinet E&M trunk card (see

Figure 61 on page 281)

Program Music on Hold in the System Administration Tool:

• System Options Assignment form - MOH option “Yes”

• E&M Trunk Circuit Descriptor Assignment form

• E&M Trunk Assignment form

• Miscellaneous Assignment form - Music Source “External”

Digital Music on Hold is provided by an external music source connected

to a DNIC Music on Hold/Pager Unit (DMP). The DMP is connected to a

peripheral cabinet DNI line card (not supported on the CX/CXi).

Program Music on Hold in the System Administration Tool:

• System Options Assignment form - MOH option “Yes”

• Program the DMP as a single line DNI telephone

• Miscellaneous Assignment form - Music Source “External”