Programming instructions

Installation

Requirements for AMC Connection

Connecting to the Application Management Center (AMC) Server requires

specific settings for the Software Installer Tool and the 3300 System

Administration Tool.

Software Installer (SI) Tool Requirements

The PC that is running the SI Tool has the following network requirements:

1. DNS Name Resolution: Because the SI win32sync client performs a

name lookup on “register.mitel-amc.com”, the SI host PC needs to be

properly configured for DNS name resolution.

2. TCP/IP Source Port on the SI Host: A Windows operating system will

use an arbitrary high port for the TCP connection to the AMC. If the SI

PC is behind a firewall, the firewall must allow connections from high

ports (greater than 1024).

3. TCP/IP Destination Port on the AMC: The SI win32sync client will

attempt to establish a connection to register.mitel-amc.com TCP port

22. After 5 seconds, if the connection is not established, the client will

try port 8222. If there is still no success, the third attempt is with port

80 using the HTTP/1.1 protocol CONNECT method.

If the SI PC is behind a firewall, the firewall must allow connection to

at least one of port 22, port 8222, or port 8.

4. SI Host PC behind an HTTP Proxy Server: If the HTTP/1.1

CONNECT method is used and the SI PC is configured to use an

HTTP proxy server, then the CONNECT request will be through the

proxy server. This is the same method used by web browsers to

establish HTTPS connections through proxy servers. If the SI host PC

can reach https://www.mitel-amc.com from a web browser, then it

should also be able to establish a win32sync connection by using the

HTTP/1.1 CONNECT method. If there is a problem reaching

https://www.mitel-amc.com from a browser on the SI host PC, then the

firewall and/or proxy server on the customer premise may need to be

reconfigured to allow HTTP/1.1 CONNECT requests.

3300 ICP System Requirements

1. DNS Name Resolution: Because the MiSync client performs a name

lookup on “register.mitel-amc.com” and “sync.mitel-amc.com”, the ICP

needs to be properly configured for DNS name resolution using the

System IP Configuration form in the System Administration Tool.