Programming instructions
229
Troubleshooting
Table 33: Download and Software Error Displays
Message Description Phone Display
Note: Check the IP Parameters (TFTP address, netmask, gateway address), to
make sure that they are valid, before calling Mitel.
These errors indicate that the Flash was
not upgraded. The phone will pause for 3
seconds and continue.
L2 download err
-------------------------
Boot download err
-------------------------
L2&Boot download err
The ICP instructs the phone to get a new
main executable. Two-line display set:
Single-line display set:
TFTP MAIN FROM
xx.xx.xx.xx
-------------------------
TFTP MAINLOAD
If the phone received a bad packet from the
TFTP server, audit the TFTP server
configuration and the network path.
xx.xx.xx.xx
TFTP Err: <number>
This error indicates that you must review
the IP parameters on the DHCP server or
manually entered for the phone.
xx.xx.xx.xx
TFTPerr: Packet send
Internal TFTP errors - contact Mitel
Technical Support.
xx.xx.xx.xx
TFTPerr: Sock create
------------------------
xx.xx.xx.xx
TFTPerr: Sock bind
------------------------
xx.xx.xx.xx
TFTPerr: Packet alloc
TFTP IP address is missing from the
configuration string.
125:TFTP tag missing OR
43:TFTP tag missing
ICP IP address is missing from the
configuration string.
125:ICP tag missing OR
43:ICP tag missing
Encapsulation is incorrect. Bad 125 subopt endOR
Bad 43 subopt end