Programming instructions

189
Troubleshooting
Troubleshoot Hardware
Alarms
Table 15: Alarm Troubleshooting
Alarm Probable Cause Corrective Action
E2T ICP Com E2T card has no IP
address.
If you are using the controller’s
internal DHCP server for the E2T:
ensure you assigned a static IP
address to the E2T using the correct
MAC address (see Step 3 in page 29).
If you are using an external DHCP
server for the system: verify that
options are programmed correctly
(see page 307).
DHCP is corrupted. Rebuild the DHCP scope.
Incorrectly
programmed E2T IP
address or setup
using a debug cable.
Verify that E2T VxWorks parameters
are correct (see “Controller
Configuration Settings (RTC)” on
page 300). (No debug cable on MXe).
DSP Status Compression
channels or 30 voice
mail ports
programmed but
DSP module not
installed (voice mail
DSP requirement
does not apply to LX
or 700-user
controller).
Use the Show Status Dsp
maintenance command to identify
status of DSPs in the controller.
Install required DSP module(s) (“DSP
Module” on page 105).
DSP module(s) for
compression
installed, but license
not enabled.
Enable compression license in
System Administration Tool in the
License and Option Selection form.
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