Programming instructions

171
Troubleshooting
- Browser Config (Proxy Server Configuration, Debug Stream
On/Off, etc.)
- Memory Stats (Various design memory details)
5. Press Phone View to exit the debug menu, or
Press Cancel on the 5020 IP Phone.
Using the Dual Mode Phone Debug Option
On the 5215 IP Phone (Dual Mode), press * (yes), 0 (default), and # (no);
on the 5220 IP Phone (Dual Mode), press the three softkeys to select
menu items.
Accessing the Configuration Menu
Method A: To access the menu during the phone boot sequence:
• Hold down both volume keys until NETWORK PARAMETERS?
appears.
Method B: If the phone is up and running with the MiNet main load:
1. Hold down both volume keys at the same time.
2. Continue to hold the down volume key and release the up volume key.
3. Press 234 on the telephone key pad and then release the down key.
- NETWORK PARAMETERS? appears.
4. Proceed to “Viewing/Modifying Network Parameters” on page 172,
“Configuring Hardware Components” on page 173, “Setting the Phone
Mode” on page 173, or “Using Tools and Features” on page 173.
Method C: Using hotkeys, at power up, press and hold the following key
combinations:
Key Sequence Function
* and 6 (M) Change mode to MiNet
* and 7 (S) Change mode to SIP
7 Jump to “Config Teleworker” menu
* Erase the PIN and VCON configuration
any other keypad keys Display “Configure Phone” prompt
Note: Hotkeys access provides limited access. Methods A and B provide full
access