Programming instructions

170
3300 ICP Technician’s Handbook
Using the Phone Debug Option
You can use the debug function on display IP Phones and Appliances,
excluding the Dual Mode IP Phones (see below). Press the Up/Down
volume keys, or softkeys (if available) to navigate the options.
To use the phone debug option:
1. Hold down both volume keys at the same time.
2. Enter debug (33284) on the telephone key pad (handset on hook).
3. On a 5020/5010 IP Phone, press Superkey to display categories.
4. View detail for the following categories:
-Version info (Main and Boot loads)
-Network (IP information, such as the telephone’s IP Address,
Subnet Mask, ICP List, DHCP Server Address, TFTP Server
Address, Gateway IP (Router) VLAN/Priority, DSCP)
- Telephony/DSP (Telephone Directory Number and other design
information)
- Connection (Link Reset; Hard Reset; Toggle ERROR persistence;
CDP Support; Port Settings; Static Settings)
Dual Mode
Phone Debug
Option
5215 IP Phone
(Dual Mode), 5220
IP Phone (Dual
Mode, 5330 IP
Phone, and 5340
IP Phone.
Allows you to
configure/view:
• Network parameters
• Hardware
components
• Set the phone mode
• PIN, IP address,
DHCP, Video.
Dual Mode IP
Phones
SMDR Controller (telnet
from Maintenance
PC).
Provides the call paths
(call logs).
3300 ICP
system.
Note: To turn on the Java console: at the IP Console PC, select
Start/Settings/Control Panel, and launch Java Plug-in.
Table 8: Troubleshooting Tools (continued)
Tool Name Location Function Applies to
(Page 3 of 3)